Budimir Andrić
BSc Political Science
Zadar,13
Summary
With over 16 years of experience in tourism and hotel management, I excel in team environments. Progressing from assistant bartender to successful FB manager, I demonstrate strong leadership skills and dedication. With more than 10 years of international experience, I am fluent in multiple languages, enabling effective communication with diverse clientele. I embrace responsibility and embrace risks to achieve success and foster strong employee relationships. My ultimate priority is ensuring customer satisfaction and happiness.
Overview
2025
2025
years of professional experience
4
4
Languages
Work History
Restaurant Manager
The Botanist -plant Based Restaurant
05.2024 - 11.2024
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Managed food resources, memorized orders, and coordinated customer service.
- Supervised server staff and simultaneously served personal section of tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Restaurant Manager
Rougemarin
Zagreb, Croatia
08.2023 - 01.2024
- Recruiting, training and supervising staff
- Agreeing and managing budgets
- Creating staffing rotes
- Planning menus
- Ensuring compliance with licensing, hygiene and health and safety legislation
- Promoting and marketing the business
- Overseeing stock levels and ordering supplies
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Area Manager
Burger King
Podgorica, Montenegro
02.2023 - 07.2023
- Company Overview: Burger King is a global fast-food chain known for its flame-grilled burgers and quick service
- Following standards and procedures that Burger King implemented;
- Professional training for Restaurant Management and all Team Members;
- Daily analysis of cost of goods and ordering of them;
- Daily analysis of financial reports and information, Daily updates and articles for financial department;
- Daily observation for restaurant in Podgorica and Bar, working mostly 12 hours per day
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
Bar waiter
Carnival Cruise Line
1 2017 - 12.2022
- Company Overview: Carnival Cruise Line is a cruise line based in Miami, Florida, known for its fun and affordable cruise vacations
- Serving, preparation and sale of alcoholic and non-alcoholic beverages;
- Taking care of your work unit, shift leader;
- Maintaining a list of inventory, as well as requirements for the work unit;
- Organization of work and employee turnover;
- Declared employee of the month on each of the 3 contracts, active promotion for the position of bartender
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
Food and Beverage Manager
Pearl beach resort
03.2020 - 08.2020
- Company Overview: Pearl Beach Resort is a luxury resort located in Canj, Montenegro, offering high-end accommodations and services
- Employee training, organization and schedule of working hours;
- Monitoring of employees in the relationship with guests, taking care of courtesy in contact with guests, as well as taking care of guests' safety;
- Monitoring the daily situation in the accommodation area of the hotel, in order to adapt the FB sector to the demand of guests;
- Daily meetings with persons in charge of booking accommodation facilities;
- Creating menus, creating and planning regulations and procurement lists
Pub Owner and Bar Manager
Rugby pub RHINO
09.2014 - 09.2017
- Company Overview: Rugby pub RHINO is a themed pub in Podgorica, Montenegro, dedicated to rugby and sports enthusiasts
- Employee training, organization and schedule of working hours;
- Monitoring of employees in the relationship with guests, taking care of courtesy in contact with guests, as well as taking care of guests' safety;
- Creating menus, creating and planning regulations and procurement lists;
- Daily presence at the workplace and contact with guests
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Food and Beverage Manager
Hotel BiP
11.2012 - 08.2014
- Company Overview: Hotel BiP is a 3-star hotel located in Budva, Montenegro, providing accommodation and dining services
- Employee training, organization and schedule of working hours;
- Monitoring of employees in the relationship with guests, taking care of courtesy in contact with guests, as well as taking care of guests' safety;
- Monitoring the daily situation in the accommodation area of the hotel, in order to adapt the FB sector to the demand of guests;
- Daily meetings with persons in charge of booking accommodation facilities;
- Creating menus, creating and planning regulations and procurement lists
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
Bar Manager
Kamenovo beach bar
02.2012 - 10.2012
- Company Overview: Kamenovo beach bar is a popular beach bar located in Budva, Montenegro, known for its vibrant atmosphere and cocktails
- Keeping the bar book, preparing drinks and serving guests, making standards and cocktail lists, keeping a list of inventory and stock of work tools, daily communication with guests
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Bartender / Bar Waiter
Various Number of Bars and Restaraunt
09.2007 - 01.2012
- Worked at seasonal jobs in Podgorica, Budva and Bar, gaining experience and knowledge
Education
Political Science -
University of Montenegro
09.2009 - 07.2013
Tourisam and hospitality major - undefined
High school Sergije Stanić
09.2005 - 07.2009
Skills
Recruitment
Organization and prioritization
Complaint resolution
Supervisory skills
Passion for customer satisfaction
Inventory control and record keeping
Menu development
Hospitality and accommodation
Budgeting and financial management
Opening and closing procedures
Interpersonal and written communication
Recruitment
Personal Information
- Place of Birth: Podgorica
- Date of Birth: 10/29/90
- Gender: Male
- Nationality: Montenegrin
- Driving License: B
- Marital Status: single
References
- Filip Brajović, Carnival Cruise Line, 068471567, filip.brajovic@glovoapp.com
- Hotel BiP
Timeline
Restaurant Manager
The Botanist -plant Based Restaurant
05.2024 - 11.2024
Restaurant Manager
Rougemarin
08.2023 - 01.2024
Area Manager
Burger King
02.2023 - 07.2023
Food and Beverage Manager
Pearl beach resort
03.2020 - 08.2020
Pub Owner and Bar Manager
Rugby pub RHINO
09.2014 - 09.2017
Food and Beverage Manager
Hotel BiP
11.2012 - 08.2014
Bar Manager
Kamenovo beach bar
02.2012 - 10.2012
Political Science -
University of Montenegro
09.2009 - 07.2013
Bartender / Bar Waiter
Various Number of Bars and Restaraunt
09.2007 - 01.2012
Tourisam and hospitality major - undefined
High school Sergije Stanić
09.2005 - 07.2009
Bar waiter
Carnival Cruise Line
1 2017 - 12.2022