Budimir Andrić
BSc Political Science
Zadar,13
Summary
With over 16 years of experience in tourism and hotel management, I excel in team environments. Progressing from assistant bartender to successful FB manager, I demonstrate strong leadership skills and dedication. With more than 10 years of international experience, I am fluent in multiple languages, enabling effective communication with diverse clientele. I embrace responsibility and embrace risks to achieve success and foster strong employee relationships. My ultimate priority is ensuring customer satisfaction and happiness.
Overview
2025
2025
years of professional experience
4
4
Languages
Work History
Restaurant Manager
The Botanist -plant Based Restaurant
05.2024 - 11.2024
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Managed food resources, memorized orders, and coordinated customer service.
- Supervised server staff and simultaneously served personal section of tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Restaurant Manager
Rougemarin
Zagreb, Croatia
08.2023 - 01.2024
- Recruiting, training and supervising staff
- Agreeing and managing budgets
- Creating staffing rotes
- Planning menus
- Ensuring compliance with licensing, hygiene and health and safety legislation
- Promoting and marketing the business
- Overseeing stock levels and ordering supplies
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Area Manager
Burger King
Podgorica, Montenegro
02.2023 - 07.2023
- Company Overview: Burger King is a global fast-food chain known for its flame-grilled burgers and quick service
- Following standards and procedures that Burger King implemented;
- Professional training for Restaurant Management and all Team Members;
- Daily analysis of cost of goods and ordering of them;
- Daily analysis of financial reports and information, Daily updates and articles for financial department;
- Daily observation for restaurant in Podgorica and Bar, working mostly 12 hours per day
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
Bar waiter
Carnival Cruise Line
1 2017 - 12.2022
- Company Overview: Carnival Cruise Line is a cruise line based in Miami, Florida, known for its fun and affordable cruise vacations
- Serving, preparation and sale of alcoholic and non-alcoholic beverages;
- Taking care of your work unit, shift leader;
- Maintaining a list of inventory, as well as requirements for the work unit;
- Organization of work and employee turnover;
- Declared employee of the month on each of the 3 contracts, active promotion for the position of bartender
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
Food and Beverage Manager
Pearl beach resort
03.2020 - 08.2020
- Company Overview: Pearl Beach Resort is a luxury resort located in Canj, Montenegro, offering high-end accommodations and services
- Employee training, organization and schedule of working hours;
- Monitoring of employees in the relationship with guests, taking care of courtesy in contact with guests, as well as taking care of guests' safety;
- Monitoring the daily situation in the accommodation area of the hotel, in order to adapt the FB sector to the demand of guests;
- Daily meetings with persons in charge of booking accommodation facilities;
- Creating menus, creating and planning regulations and procurement lists
Pub Owner and Bar Manager
Rugby pub RHINO
09.2014 - 09.2017
- Company Overview: Rugby pub RHINO is a themed pub in Podgorica, Montenegro, dedicated to rugby and sports enthusiasts
- Employee training, organization and schedule of working hours;
- Monitoring of employees in the relationship with guests, taking care of courtesy in contact with guests, as well as taking care of guests' safety;
- Creating menus, creating and planning regulations and procurement lists;
- Daily presence at the workplace and contact with guests
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Food and Beverage Manager
Hotel BiP
11.2012 - 08.2014
- Company Overview: Hotel BiP is a 3-star hotel located in Budva, Montenegro, providing accommodation and dining services
- Employee training, organization and schedule of working hours;
- Monitoring of employees in the relationship with guests, taking care of courtesy in contact with guests, as well as taking care of guests' safety;
- Monitoring the daily situation in the accommodation area of the hotel, in order to adapt the FB sector to the demand of guests;
- Daily meetings with persons in charge of booking accommodation facilities;
- Creating menus, creating and planning regulations and procurement lists
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
Bar Manager
Kamenovo beach bar
02.2012 - 10.2012
- Company Overview: Kamenovo beach bar is a popular beach bar located in Budva, Montenegro, known for its vibrant atmosphere and cocktails
- Keeping the bar book, preparing drinks and serving guests, making standards and cocktail lists, keeping a list of inventory and stock of work tools, daily communication with guests
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Bartender / Bar Waiter
Various Number of Bars and Restaraunt
09.2007 - 01.2012
- Worked at seasonal jobs in Podgorica, Budva and Bar, gaining experience and knowledge
Education
Political Science -
University of Montenegro
09.2009 - 2013.07
Tourisam and hospitality major - undefined
High school Sergije Stanić
09.2005 - 2009.07
Skills
Personal Information
- Place of Birth: Podgorica
- Date of Birth: 10/29/90
- Gender: Male
- Nationality: Montenegrin
- Driving License: B
- Marital Status: single
References
- Filip Brajović, Carnival Cruise Line, 068471567, filip.brajovic@glovoapp.com
- Hotel BiP
Timeline
Restaurant Manager
The Botanist -plant Based Restaurant
05.2024 - 11.2024
Restaurant Manager
Rougemarin
08.2023 - 01.2024
Area Manager
Burger King
02.2023 - 07.2023
Food and Beverage Manager
Pearl beach resort
03.2020 - 08.2020
Pub Owner and Bar Manager
Rugby pub RHINO
09.2014 - 09.2017
Food and Beverage Manager
Hotel BiP
11.2012 - 08.2014
Bar Manager
Kamenovo beach bar
02.2012 - 10.2012
Political Science -
University of Montenegro
09.2009 - 2013.07
Bartender / Bar Waiter
Various Number of Bars and Restaraunt
09.2007 - 01.2012
Tourisam and hospitality major - undefined
High school Sergije Stanić
09.2005 - 2009.07
Bar waiter
Carnival Cruise Line
1 2017 - 12.2022
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