Budour Alganem

• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered packages to customer doorsteps and business offices.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.

• Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
• Interacted physically and verbally with students throughout each day.
• Offered student support through special accommodations, extra assistance, and assessments.
• Maintained positive attitude and affirmatively communicated with each student.

• Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
• Followed ethical codes to protect confidentiality of patient medical information.
• Translated procedural information to facilitate understanding between doctors and patients.
• Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
• Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
• Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.

• Assisted students and families in filling out financial aid applications.
• Guided students through financial aid processes, by completing necessary forms and updating account records.
• Reviewed financial aid reconciliation reports, calculated amounts and verified totals on related documentation.
• Helped students sign up and design for payment plans.
• Input data into spreadsheets and databases.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Reviewed order data to verify transactions and shipping dates.
• Completed basic mathematical calculations to check weights and dimensions of shipments.

• Processed company's import permit and export license processes.
• Prepared various import, export and supplier forms for customs submittal.
• Designed export strategies to meet project delivery requirements.
• Maintained SWIs and controlled documentation of work performed.

• Designed export strategies to meet project delivery requirements.
• Compiled purchase orders to post international shipments in company logs.
• Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
• Tracked shipments processing through customs and other agencies and obtained clearances.
• Developed and maintained relationships with customs brokers, freight forwarders and customers.

GPA: 3.85

• Honoree of Phi Theta Kappa Honor Student
• Dean's List [ every semester]
• Awarded [Scholorship]