Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Buffi Boucher

Largo,FL

Summary

Proven Quality Assurance leader with over 30 years in various positions (inspection/Supervision/Technician) in the Quality Assurance and Quality Control areas at Karl Storz Endovision, demonstrating exceptional skills in process improvement and staff mentoring. Spearheaded special projects, enhancing documentation efficiency and compliance. Expert in ISO standards and Lean Manufacturing, adept at fostering cross-functional collaboration for continuous improvement.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Quality Technician III

CoWorx Staffing Services / Karl Storz Endovision
10.2021 - Current

With 30+ years invested at Karl Storz my knowledge and experience had me working on a variety of special projects working remotely, highlights below:

  • GDP - performed documentation audits to ensure GDP compliance
  • Documentation updating - Old template to new template transferals.
  • Forms - updating for proficiency and create sticker style for ease information transfer.
  • Identify areas fro improvement in documentation
  • Write change orders to support QA/MFG
  • 2023-24 project to obsolete mfg materials that are no longer mfg using using

Quality Technician III

Karl Storz Endovision Inc.
02.2019 - 08.2021

New product introduction (Video Endoscopes)- worked harmoniously with Development/Engineering/QA/QC and Mfg from prototype to production:

  • Drafted technical documents/Create change orders to move them to MFG implementation.
  • Prototype inspection and test
  • Communication of test results and assisting with problem solving
  • Handoff to mfg/quality insp. – providing training and continued support.

Perform process audits to ensure compliance -ISO 13485, ISO 9000/9001, FDA 21 CFR 820, etc. Familiar with ISO 14001.

Develop and Implement Preventive Maintenance programs. Install and maintain equipment.

Perform first piece inspections, routine receiving inspections, final test inspections etc as needed to ensure on time delivery to customers.

Maintain GDP, record maintenance and data entries using SAP/EXCEL/Word ot other data collection methods.

Sampled materials and products to conduct in-depth measurements and tests.

Helped uncover and fix production problems in order to reduce overall defect rates.

Quality Assurance Supervisor

Karl Storz Endovision
02.2009 - 02.2019
  • Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
  • Using Lean Mfg methodology to effectively Collaborate with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
  • Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
  • Established and tracked quality department goals and objectives met the delivery to customer 1 day turn time.
  • Addressed non-conformance issues, pausing production to correct errors.

Quality Technician I/II

Karl Storz Endovision
04.1994 - 02.2009
  • Micro Optics Inspection specialist as Mil standards changed to ISO 10110 standard. Worked collaboratively with QA/MFG/Vendors to learn and implement new standards.
  • Sampled materials and products to conduct in-depth measurements and tests.
  • Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
  • Conducted root cause analysis for recurring defects, enabling targeted corrective actions that reduced future occurrences significantly.
  • Participated in Lean Manufacturing initiatives by identifying areas of waste, streamlining processes, and reducing overall production time without sacrificing quality standards.
  • Adhered to safety and 6S to comply with agency and regulatory mandates.
  • Made recommendations on ways to improve testing procedures, production processes and training.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.

Education

High School Diploma -

Quaboag Regional High School
Warren, MA
06.1985

Skills

  • Specifications understanding
  • Testing Procedures
  • ISO Standards - Specialty - Micro Optics and ISO 10110 application
  • TWI - Training Within industry
  • Lean Manufacturing, Continuous Improvement
  • First-Article to Final Inspection
  • Geometric dimensioning and tolerancing
  • Internal Audits, Audit Assistance
  • Attention to Detail, Record preparation
  • Six Sigma/Lean MFG/Toyota principal Methodologies
  • SAP, Microsoft Word (intermediate, Microsoft Excel (Mid level)
  • Functional Testing
  • Quality SOPs Development
  • Visual Inspection

Certification

  • CQT - Certified Quality Technician
  • Training Within Industry(TWI) - TWI Institute - 2015
  • Managed Change Agent - LaMarsh Global - 2014
  • Crucial Conversations, Karl Storz - 2013
  • Principals of operational excellence - Utah State University - 2013
  • Lean Six Sigma Greenbelt Training - Karl Storz - 2012
  • ISO 14001:2004 Internal Auditor training, AQS management systems, Inc. 2012
  • SafeTrack - Karl Storz - 2011
  • Successfully Managing People - American Management Association - 2010
  • Lean Six Sigma Training, Karl Storz - 2009
  • Making the transition from staff member to supervisor University - 2013an Management Association - 2009
  • ISO 9001:2000 Internal Auditor with Medical Device Focus(ISO 13485:20003 - AQS - 2006
  • ISO 13485 Internal Audit Workshop - Productivity Improvement Network, Inc. - 2005
  • ISO 9000 - Math Measurements adn More - The ISO NEtwork - 2004
  • Process Failure Mode and Effects - WPI - 2004
  • FDA Quality systems regulations for medical devices - Karl Storz - 1999



Timeline

Quality Technician III

CoWorx Staffing Services / Karl Storz Endovision
10.2021 - Current

Quality Technician III

Karl Storz Endovision Inc.
02.2019 - 08.2021

Quality Assurance Supervisor

Karl Storz Endovision
02.2009 - 02.2019

Quality Technician I/II

Karl Storz Endovision
04.1994 - 02.2009

High School Diploma -

Quaboag Regional High School
  • CQT - Certified Quality Technician
  • Training Within Industry(TWI) - TWI Institute - 2015
  • Managed Change Agent - LaMarsh Global - 2014
  • Crucial Conversations, Karl Storz - 2013
  • Principals of operational excellence - Utah State University - 2013
  • Lean Six Sigma Greenbelt Training - Karl Storz - 2012
  • ISO 14001:2004 Internal Auditor training, AQS management systems, Inc. 2012
  • SafeTrack - Karl Storz - 2011
  • Successfully Managing People - American Management Association - 2010
  • Lean Six Sigma Training, Karl Storz - 2009
  • Making the transition from staff member to supervisor University - 2013an Management Association - 2009
  • ISO 9001:2000 Internal Auditor with Medical Device Focus(ISO 13485:20003 - AQS - 2006
  • ISO 13485 Internal Audit Workshop - Productivity Improvement Network, Inc. - 2005
  • ISO 9000 - Math Measurements adn More - The ISO NEtwork - 2004
  • Process Failure Mode and Effects - WPI - 2004
  • FDA Quality systems regulations for medical devices - Karl Storz - 1999



Buffi Boucher