Buffie Elder
Little Rock,Arkansas
Summary
Customer service-oriented professional with 25 years of experience with nonprofit organizations, retail, and restaurants. Knowledgeable with Point-of-Sale programs, cashiering, reconciling registers and preparing deposits, scheduling, training, and resolving customer complaints. Personable and comfortable speaking to individuals and groups.
Overview
32
32
years of professional experience
Work History
Plant Care Technician
Leafscape Botanical Design & Care
Little Rock, Arkansas
10.2020 - Current
- Collaborate with 50 interior customers per week fulfilling business and residential plant needs, service 1200 plants per week
- Manage 40 exterior accounts per week, establish design and plant material twice yearly, maintain year-round
Volunteer
Mid-America Council, Boy Scouts Of America
06.1997 - 05.2021
- Trained thousands of Scouts and leaders to deliver program in safe and engaging environment
- Planned and delivered numerous activities and special events for programs and services
- Encouraged donations by supporting community fundraising events and campaigns
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers
Senior Gardener
Lauritzen Gardens, Omaha's Botanical Center
Omaha, NE
05.2016 - 04.2019
- Trained, supervised, and worked closely with gardeners and volunteers.
- Created and implemented garden design plans
- Interacted with and assisted guests
- Planned and implemented strategies to maintain 100-acre garden
Assistant Manager
Mama's Pizza
Omaha, NE
12.2014 - 04.2016
- Managed all aspects of one of Omaha's busiest, most popular pizza restaurants
- Implemented Point-of-Sale software and trained others on use
- Managed real-time labor costs
- Reconciled registers and prepared deposits
- Recieved orders for up to 300 pizzas per hour during peak operation
Food Assistant
Super Target
Papillion, NE
08.2012 - 12.2014
- Provided high energy customer care in keeping with Target brand
- Met needs of customers in grocery/food service areas
- Served as cashier during peak hours and personnel shortages
- Trained personnel and filled in as Team Lead in his/her absence
- Ordered, unloaded, and displayed four to eight pallets of produce three times weekly
Education
Bachelor of Multidisciplinary Studies - Nonprofit Administration
University of Nebraska At Omaha
Omaha, NE05.2018
Associate of Science - Horticulture Management
Metropolitan Community College
Omaha, NE05.2017
Associate of Science - Grounds Management
Metropolitan Community College
Omaha, NE05.2016
Skills
- Customer service
- Assistant Manager experience
- Training individuals/groups
- Public speaking
- Event coordination
- Horticulture
- Landscape/plant maintenance
- Customer complaint resolution
Additional Information
United States Air Force Veteran, served February 1988-February 1992
Timeline
Plant Care Technician
Leafscape Botanical Design & Care
10.2020 - Current
Senior Gardener
Lauritzen Gardens, Omaha's Botanical Center
05.2016 - 04.2019
Assistant Manager
Mama's Pizza
12.2014 - 04.2016
Food Assistant
Super Target
08.2012 - 12.2014
Volunteer
Mid-America Council, Boy Scouts Of America
06.1997 - 05.2021
Bachelor of Multidisciplinary Studies - Nonprofit Administration
University of Nebraska At Omaha
Associate of Science - Horticulture Management
Metropolitan Community College
Associate of Science - Grounds Management
Metropolitan Community College