Bujar Aga
Waterbury,CT
Summary
Hardworking and attentive individual offering exceptional dedication to any job in the force. Well-trained in social interactions and communication with clients, whether it be from experience in the social sciences field in university or from previous and ongoing work experience.
Overview
5
5
years of professional experience
Work History
Blackboard Learn Assistant
Central Connecticut State University
New Britain, CT
05.2024 - Current
- Effectively communicated with and assisted professors regarding questions they had about Blackboard Learn.
- Successfully completed tasks such as student enrollment into courses, and course merges under time pressure.
- Answered phone calls, completed online help desk tickets, and took care of walk-in customers when they required help with Blackboard.
- Collaborated with coworkers on several projects, such as creating tutorial guides and recording/editing videos pertaining to Blackboard Learn.
Co-Author of 2023 VR Client Satisfaction Report
Bureau of Education and Services for the Blind
New Britain, CT
08.2023 - 12.2023
- Utilized exceptional writing, editing, and proofreading skills to produce error-free analytical work.
- Brainstormed ideas and analyzed survey responses with colleagues in order to draft and create analytical sections of the final report.
- Performed community outreach by calling BESB clients and helping them complete the 2023 VR Satisfaction Survey.
Research Report Editor
Diana Cohen
New Britain, CT
10.2023 - 11.2023
- Prepared, formulated, wrote, and edited pieces of the 2023 Connecticut Outdoor Recreation Survey by DEEP.
- Reviewed report sections in order to ensure that grammar, spelling, punctuation, and syntax complied with quality standards.
- Analyzed specific data and trends from previous years while comparing them to the 2023 survey data.
Campaign Assistant
Paul Pernerewski
Waterbury, CT
07.2023 - 11.2023
- Worked alongside campaign manager to set up and run election related events such as dinners, meetups, and large gatherings.
- Partook in community outreach activities such as door knocking, talking with voters on the phone, as well as handing out lawn signs and promotional bags.
- Constantly worked under pressure and a strict time crunch, alongside fellow volunteers, to keep citizens updated about campaign and policy information.
Food Packer
Kerr Street Cafe
Oakville, Ontario
07.2020 - 08.2020
- Packaged food for people in need during the COVID-19 pandemic.
- Helped maintain an organized kitchen environment whilst simultaneously aiding in the production of food packages.
- Worked alongside community members to help run the program efficiently, and keep food packages updated and accurately aligned with orders that would come through.
Education
Bachelor of Arts - Political Science with Law Concentration
Central Connecticut State University
New Britain, CT05.2025
High School Diploma -
St. Thomas Aquinas Catholic Secondary School
Oakville, Ontario06.2021
Skills
- Material handling
- Client relations strength
- Staff assistance
- Social sciences
- Initiative
- Dependability and cooperation
- Attention to detail
- Analytical research
- Time management
- Critical thinking
- Fast learner
- Project collaboration
- Writing
- Effective communication
Accomplishments
- 6 time Dean's List student at Central Connecticut State University
- President's List student for Spring 2024 semester at Central Connecticut State University
- 3.88 GPA on a 4.0 scale
Languages
English
Native/ Bilingual
Albanian
Native/ Bilingual
Timeline
Blackboard Learn Assistant
Central Connecticut State University
05.2024 - Current
Research Report Editor
Diana Cohen
10.2023 - 11.2023
Co-Author of 2023 VR Client Satisfaction Report
Bureau of Education and Services for the Blind
08.2023 - 12.2023
Campaign Assistant
Paul Pernerewski
07.2023 - 11.2023
Food Packer
Kerr Street Cafe
07.2020 - 08.2020
Bachelor of Arts - Political Science with Law Concentration
Central Connecticut State University
High School Diploma -
St. Thomas Aquinas Catholic Secondary School
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