Summary
Overview
Work History
Education
Skills
Websites
Certification
Technicalskillsets
Career Experience
Timeline
Generic

Bulbul Das

San Diego,USA

Summary

Results-oriented Senior Technical Program Manager offering experience in managing enterprise level Agile projects. A motivating team leader skilled in leading projects from inception to completion and create innovative business solutions. Adept in all phases of project management and customer relationship building. Significant strengths include cross-functional collaboration and effective stakeholder management.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Technical Program Manager

HME
Carlsbad, USA
02.2023 - Current
  • We are building the next generation of communications technology – AI/ML-powered drive-through timer, data analytics to increase operational efficiencies, ensure minimum disruption, and maximum impact.
  • I have successfully completed migration of Nitro (Timer) devices from DTDS to Azure IoT cloud
  • Worked closely with Oracle datawarehouse team in the implementation of IoT project
  • Currently working on next gen AI/ML driven Timer solution using NVIDIA modules
  • Working closely with onshore and offshore teams on projects implementation
  • Also worked closely with Product Manager to identify and prioritize business needs and make strategic decisions
  • Coordinate projects and activities across multiple workstreams, resources, and stakeholders
  • Conduct and facilitate scrum ceremonies which include daily stand up, Backlog grooming, Sprint planning and Retro sessions
  • Create Project Plans and track the project status in Jira and MS Project
  • Maintain RISC and Risk Registers and escalate critical risks to SLT and other stakeholders
  • Co-ordinate Release and Deployment plans
  • Involved in formulation and Power Point presentation for Project kickoffs, project charters and status reports senior leadership
  • Also facilitate UAT testing and Demos with Product Owner/Business/Stakeholders
  • HME is the dominant provider of Timer solutions for Drive-Thru's in American restaurants
  • We are building the next generation of communications technology – Zoom Nitro, AI/ML-powered drive through timer, data analytics to increase operational efficiencies, ensure minimum disruption and maximum impact

Senior Project Manager

Medimpact Healthcare Systems
San Diego, USA
06.2020 - 12.2022
  • Company Overview: Medimpact is the largest independent Health care pharmacy benefit solutions company
  • I have led and managed Healthcare Enterprise Applications including the Formulary Management System for Drugs formulation and authorization
  • Successfully implemented Formulary Drugs Analyzer project and onboarded new Healthcare client, Kentucky State PBM
  • Have been able to standardize the Scaled Agile Framework (SAFe) methodology in the Scrum team using Jira and Confluence
  • Led and managed Enterprise Java Applications using Microservices with Angular Framework as Front End and Java APIs for backend integration
  • Also streamlined the Agile Release Train (ART) process with regular UAT/Prod deployments delivering value to the customer
  • Lead and facilitates SAFe ceremonies to include sprint planning, sprint review, demos, sprint retro, and Backlog grooming sessions

Program Manager

24 Hour Fitness
Carlsbad, USA
12.2014 - 06.2020
  • Deliver exceptional leadership and guidance to team members, while collaborating with onshore and offshore teams to meet set performance goals
  • Oversee full scope Software Development Lifecycle (SDLC) projects from initial design through testing and implementation
  • As Scrum Master, I Co-ordinated Backlog Grooming and Sprint Planning meetings as well as conducted daily standups to track the team’s progress
  • Managed various Cloud based MS Dynamics CRM projects across multiple Sprints and deployed new applications to meet organizational goals
  • Led the development and launch of 'Apex' which is the exclusive supplement brand of 24 Hour Fitness
  • Organize and conduct Agile Scrum meetings and provided proactive support to UAT demos to meet business stakeholders and Product Owners demands
  • Performed detailed functional and Regression testing of new Applications and manage development of new products by collaborating with Dev and QA team
  • Spearheaded complex portfolio of Azure MS Dynamics CRM projects from inception to completion, including Requirement gathering meetings and POC, risk analysis and budgeting, and completed projects within given time and budgetary constraints
  • Led and managed Azure MS Dynamics CRM Implementation across 350 plus clubs
  • Worked directly with Microsoft resources on the Azure set up and implementation as well as production support
  • Worked with cross functional teams on multiple Azure MS Dynamics CRM projects which include Lead Managements Systems, GX24, USD (Unified Service Desk)
  • Managed the product launch of FloWater Refill Stations, an exclusive innovative, seven-stage water purification system 24 Hour Fitness and worked closely with Dev, QA as well as Business, Sales and Marketing team for the staff training and launch of the product in different clubs across the nation
  • Led projects which involved large scale data migration and Integration of CRM with Java across 300 plus clubs nationwide
  • Worked closely with Product Owner(PO) in formulating the Business Requirement Documentations, Software Requirement Specifications along with the dev team and the Functional Requirement Specifications
  • Successfully managed the complete SDLC of Software Scrum teams and conducted Backlog Grooming, Sprint Planning and Retrospective meetings along with daily Scrum standups to plan and effectively manage the Software Development team’s SDLC cycle
  • Collaborated with business stakeholders and engineering teams to review designs, prioritize features, clarify scope, and negotiate trade-offs as required to meet schedule and resourcing using Confluence
  • Facilitated informed decision making by formulating Reports using Excel and PowerPoint Presentations, creating Weekly Status Report for leadership/business teams, and monitoring projects using MS Project and Jira
  • Worked with Teams (Devs/QA/POs) in an Agile Scrum environment and extensively used Jira to track the team’s progress in terms of velocity and Storypoints accomplished in each Sprint
  • Planned Releases and Deployments as well as RFCs (for implementing changes and enhancements in the project)
  • Conducted Release Readiness reviews, Milestone Reviews with Dev and Business teams and also participated in Go/No-Go meetings with Business/Stakeholders and Leadership teams
  • Co-ordinated the Billing Replacement project in which we migrated members to the new SaaS implementation on Zuora platform and conduct integration with CRM, while utilizing Zuora as a subscription management system to administer Membership / Personal training subscriptions, steer Family Adds Ons, and automate recurring billing, collections, and revenue recognition

Project Manager

NIIT Technologies
Atlanta, USA
04.2010 - 10.2014
  • Provided inspirational leadership and guidance to cross-functional teams across broad technical and business disciplines to ensure continuous process/performance improvement
  • Planned, implemented, and delivered projects including engaging in business requirement meetings to enable achievement of full business potential
  • Led project implementation initiatives by working with onshore and offshore teams, while performing Demos for UAT to business
  • Formulated test summary and project reports to monitor and update project progress
  • Evaluated team progress and streamlined entire phases of SDLC by liaising with client and collaborating with development and QA team
  • Worked with major client – Hitachi to integrate their MTS (Managed Training Services) for their Infrastructure Systems and developed a comprehensive suit featuring a continuous delivery framework
  • Worked on various roles including Software Quality Assurance Engineer and SQE team lead from 2004-2010

Education

Masters - Computer Applications

Indira Gandhi University
New Delhi, India

Bachelors - Economics (Hons)

Sambalpur University
India

Skills

  • Safe Agile methodologies (Scrum,Kanban)
  • Cross-functional team leadership
  • Business development and Product Management
  • Project planning -Roadmap,Milestones
  • Risk management and Conflict Mediation
  • Stakeholder Management
  • System Migrations/Integrations
  • Enterprise wide Implementations
  • MSOffice,MSProject,Jira,Confluence
  • Databases including Oracle and

MS SQL Server

  • Microsoft Dynamics CRM
  • Regulatory and Compliance
  • Employee Evaluations

Certification

PMP, Project Management Professional

Technicalskillsets

Agile, Scrum, Waterfall, Custom Software Development, Database Design (RDBMS), System Migrations/Integrations, Enterprise wide Implementations, MSOffice, MSProject, Jira, Confluence, Slack, Oracle PLSQL, MS SQL, Microsoft Dynamics CRM, Zuora, Web based Applications

Career Experience

  • Senior Technical Program Manager, HME, Carlsbad, CA, 02/23, current, Managing a portfolio of Devices and Cloud based projects., Successfully completed migration of Nitro (Timer) devices from DTDS to Azure IoT cloud., Worked closely with Oracle datawarehouse team in the implementation of IoT project., Currently working on next gen AI/ML driven Timer solution using NVIDIA modules., Working closely with onshore and offshore teams on projects implementation., Coordinating projects and activities across multiple workstreams, resources, and stakeholders., Conducting and facilitating scrum ceremonies which include daily stand up, Backlog grooming, Sprint planning and Retro sessions., Creating Project Plans and tracking the project status in Jira and MS Project., Maintaining RISC and Risk Registers and escalating critical risks to SLT and other stakeholders., Coordinating Release and Deployment plans., Involved in formulation and Power Point presentation for Project kickoffs, project charters and status reports for senior leadership., Facilitating UAT testing and Demos with Product Owner/Business/Stakeholders.
  • Senior Project Manager, Medimpact Healthcare Systems, San Diego, CA, 06/20, 12/22, Led and managed Healthcare Enterprise Applications including the Formulary Management System for Drugs formulation and authorization., Successfully implemented Formulary Drugs Analyzer project and onboarded new Healthcare client, Kentucky State PBM., Worked on the development and enhancement of the product, Medimpact Discount Card., Standardized the Scaled Agile Framework (SAFe) methodology in the Scrum team using Jira and Confluence., Worked with the teams to ensure the full implementation of the cloud based PAGA project., Led and managed Enterprise Java Applications using Microservices with Angular Framework as Front End and Java APIs for backend integration., Streamlined the Agile Release Train (ART) process with regular UAT/Prod deployments delivering value to the customer., Led and facilitated SAFe ceremonies to include sprint planning, sprint review, demos, sprint retro, and Backlog grooming sessions., Helped with creating Test Strategy, Test Plans using SpiraTeam for QA.
  • Program Manager, 24 Hour Fitness, Carlsbad, CA, 12/14, 06/20, Delivered exceptional leadership and guidance to team members, while collaborating with onshore and offshore teams to meet set performance goals., Oversaw full scope Software Development Lifecycle (SDLC) projects from initial design through testing and implementation., Coordinated Backlog Grooming and Sprint Planning meetings as well as conducted daily standups., Managed various Cloud based MS Dynamics CRM projects across multiple Sprints., Led the development and launch of 'Apex', the exclusive supplement brand of 24 Hour Fitness., Organized and conducted Agile Scrum meetings and provided proactive support to UAT demos., Performed detailed functional and Regression testing of new Applications and managed development of new products., Spearheaded complex portfolio of Azure MS Dynamics CRM projects from inception to completion., Worked directly with Microsoft resources on the Azure set up and implementation., Managed the product launch of FloWater Refill Stations., Led projects which involved large scale data migration and Integration of CRM with Java.
  • Project Manager, NIIT Technologies, Atlanta, 04/10, 10/14, Provided inspirational leadership and guidance to cross-functional teams., Planned, implemented, and delivered projects including engaging in business requirement meetings., Led project implementation initiatives by working with onshore and offshore teams., Formulated test summary and project reports to monitor and update project progress.

Timeline

Senior Technical Program Manager

HME
02.2023 - Current

Senior Project Manager

Medimpact Healthcare Systems
06.2020 - 12.2022

Program Manager

24 Hour Fitness
12.2014 - 06.2020

Project Manager

NIIT Technologies
04.2010 - 10.2014

PMP, Project Management Professional

Masters - Computer Applications

Indira Gandhi University

Bachelors - Economics (Hons)

Sambalpur University
Bulbul Das