Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Work Availability
Accomplishments
Languages
Timeline
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Bumi Yesufu

Bumi Yesufu

Summary

Resourceful Operations Associate with robust experience in the Healthcare sector, specializing in quality assurance and operational efficiency. Highly energetic with over 2 years of experience in data-driven analysis and process optimization, aiming to leverage extensive knowledge of healthcare operations and quality standards in dynamic environments. Seeking to transition into the Biopharmaceutical industry.

Overview

4
4
years of professional experience

Work History

Operations Associate

NOMAD HEALTH
02.2022 - 07.2024
  • Conducted in-depth analysis of daily Key Performance Indicators (KPIs) using Looker, identifying opportunities for workflow enhancements and implementing goal-setting strategies
  • Orchestrated the organization and meticulous management of extensive client and clinician documentation, driving notable performance improvements
  • Integral member of Quality Assurance team, ensuring all operations met stringent quality standards
  • Instrumental in helping bring quality errors below 25% among the company instilling confidence that all quality requirements are consistently met within the workplace
  • Applied data analysis skills to uncover valuable trends, patterns, and correlations, instrumental in steering strategic planning and forecasting efforts in the healthcare staffing industry.
  • Utilized Zendesk for tracking customer service metrics, enhancing response strategies and customer satisfaction
  • Optimized complex application processes across multiple hospitals, improved onboarding experience for traveling medical professionals.
  • Trained and mentored new team members, fostering positive work environment and promoting professional growth.

Radiology Secretary (Temporary)

NORTHWELL
01.2022 - 02.2022
  • Managed patient data entry and analysis, ensuring accuracy and supporting informed decision-making through detailed report generation.
  • Increased overall department efficiency with meticulous handling of insurance authorizations and billing procedures.

Case Auditor (Temporary)

MTK RESOURCES
08.2021 - 12.2021
  • Maintained confidentiality, handled approximately 30+ incoming sensitive information discreetly throughout all stages of the audit process.
  • Developed and implemented data audit procedures to strengthen data integrity and regulatory alignment.

Human Resources Assistant

HARBOR CHILD CARE
03.2020 - 05.2020
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.

Education

MBA - Business

ADELPHI UNIVERSITY
Garden City, NY
12.2019

Bachelor of Science - Business Administration And Management

ADELPHI UNIVERSITY
Garden City, NY
05.2017

Skills

  • Adobe Creative Cloud, Google Workspace
  • Customer Service
  • Verbal and written communication
  • Deadline Management
  • Proficient in MS Office Suites, Google Doc Suites
  • Analytical Skills

Personal Information

Title: Operations Associate | Quality Assurance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved below 25% in quality errors by completing weekly quality assurance tasks with accuracy and efficiency.
  • Collaborated with team of 4 in the development of Quality Prioritization .

Languages

English
Advanced (C1)

Timeline

Operations Associate

NOMAD HEALTH
02.2022 - 07.2024

Radiology Secretary (Temporary)

NORTHWELL
01.2022 - 02.2022

Case Auditor (Temporary)

MTK RESOURCES
08.2021 - 12.2021

Human Resources Assistant

HARBOR CHILD CARE
03.2020 - 05.2020

MBA - Business

ADELPHI UNIVERSITY

Bachelor of Science - Business Administration And Management

ADELPHI UNIVERSITY

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Bumi Yesufu