Open To Work
Kimberly Hensley
Scratch & Sniff Pet Sitting
Knoxville,TN
Work Preference
Job Search Status:
Open to workDesired start date:
ImmediatelyDesired Job Title
Operations CoordinatorReceptionistMarketing AssociateCustomer Service RepresentativeScheduling CoordinatorWork Type
Part TimeFull TimeContract WorkGig WorkConsultingSeasonal WorkLocation Preference
On-SiteLocation:
Knoxville, TNOpen to relocation:
YesImportant To Me
Career advancementWork from home optionPersonal development programsHealthcare benefitsSummary
Administrative professional with over 10 years of experience managing business operations, high-volume communications, and complex schedules across legal, educational, and corporate settings. Proven expertise in multi-tasking, directing visitor traffic, ensuring strict data confidentiality, and maintaining accurate records. Technically proficient in Microsoft Office, Google Workspace, Adobe and digital invoicing. Highly versatile, creative, and detail-oriented, bringing cross-functional strengths in team leadership, digital marketing, and client relations to optimize daily office workflows and deliver exceptional support.
13
years of professional experience
Work History
Operations Coordinator
2 Years 7 Months- Managed comprehensive administrative operations, overseeing complex calendar coordination, staff scheduling, digital invoicing, and client correspondence to maintain seamless office workflows and high service standards.
- Designed and executed social media marketing initiatives, creating all promotional content to drive brand visibility and actively building strong, lasting client connections.
- Streamlined day-to-day business logistics, coordinating schedules and communications to ensure efficient service delivery, strict operational organization, and high customer satisfaction.
Early Childhood Educator
2 Years- Directed comprehensive educational programming and daily classroom management in fast-paced environments, balancing curriculum design, developmental assessments, and hands-on enrichment activities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
Sales Associate
1 Year- Served as the primary point of contact for visitors and clients, delivering exceptional, high-touch customer service that fostered long-term brand loyalty and consistently exceeded daily sales goals.
- Streamlined retail and front-desk operations by managing store opening and closing procedures, coordinating shipment processing, and maintaining precise inventory oversight to ensure seamless daily execution.
- Cultivated strong customer relationships and supported promotional initiatives, proactively resolving inquiries and driving repeat business to boost overall sales and brand engagement.
Owner & Professional Photographer
7 Years- Owned an independent freelance photography business, managing client consultations and bookings to final deliverables for diverse clientele, including family portraits, corporate projects, and weddings.
- Produced high-quality commercial and private imagery, leveraging advanced Adobe workflows for professional photo and video editing to refine raw media into polished visual assets.
- Drove business growth and brand visibility through targeted social media campaigns, cultivating lasting client relationships that continuously generated repeat business and referrals.
Legal Assistant Intern
1 Year- Delivered exceptional front-desk service by managing multi-line phone systems, professionally directing visitor traffic, and cultivating a welcoming, high-touch environment for high-profile clients.
- Maintained rigorous administrative compliance by handling sensitive legal documentation, safeguarding strict confidentiality protocols, and organizing secure physical and digital case files.
- Streamlined daily office workflows by drafting professional correspondence, coordinating document preparation, and providing dependable support to attorneys in a fast-paced legal environment.
Campus Affairs
2 Years- Processing high inventory shipments, organizing textbooks, and ensuring accurate stock levels at the campus bookstore.
- Represented the institution as a primary point of contact during official campus tours and high-profile events, utilizing public speaking and interpersonal skills to engage diverse audiences.
- Facilitated cross-departmental communication by assisting faculty with leading and coordinating events, and providing comprehensive on-site support for college activities.
Education
Associate of Arts (AA) - Psychology
Skills
Front-Desk Reception & Support
Multi-Line Telephone Operations
Complex Calendar & Appointment Scheduling
Client Relations & Stakeholder Communication
Data Privacy & Document Management
Office Administration & Organization
Cross-Functional Team Leadership
Digital Marketing & Content Creation
Multi-Tasking & Workflow Prioritization
High-Volume Communication & Correspondence
Event Planning & Venue Logistics
Software Proficiency - Microsoft
Google Workspace
Adobe Creative Cloud
and Canva
Event Planning & Venue Logistics
Software Proficiency (Microsoft Office
Google Workspace
Adobe Creative Cloud
Canva
& CRM Systems)
Timeline
Operations Coordinator
Scratch & Sniff Pet Sitting
01.2024 - Current
Early Childhood Educator
Concord Christian Preschool & Private Family
01.2022 - 01.2024
Sales Associate
Altar'd State
01.2021 - 01.2022
Legal Assistant Intern
Bingman Lawfirm
01.2019 - 01.2020
Campus Affairs
Spartanburg Methodist College
01.2017 - 01.2019
Owner & Professional Photographer
Kimberly's Artistry Photography
01.2014 - 01.2021
Spartanburg Methodist College
Associate of Arts (AA) from Psychology