Bunie Joseph
Brooklyn,NY
Summary
Gained hands-on experience in customer service, security operations, and administrative support, consistently upholding safety standards and facilitating daily operations in high-traffic environments.
Led initiatives in customer service and security operations, fostering a reliable and detail-oriented work environment. Oversaw daily operations, ensuring compliance with safety standards while enhancing service quality in high-traffic settings. Cultivated strong problem-solving and communication skills, positioning for advancement in leadership and human resources within healthcare and airport operations.
am a motivated Business Administration student with a concentration in Health Management, recognized for strong reliability, leadership, and attention to detail. I have gained hands-on experience in customer service, security operations, and administrative support, where I consistently maintained safety standards, supported daily operations, and delivered professional service in high-traffic environments. I take pride in meeting responsibilities on time, adapting quickly, and working collaboratively with diverse teams. Through my academic work and professional roles, I have developed strong organizational, communication, and problem-solving skills, positioning me to contribute effectively in healthcare, hospitality, or airport operations while continuing to grow into leadership and human resources roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Alante Security Group INC
01.2023 - 11.2024
- Led and supervised shelter operations, ensuring the safety and well-being of residents in a hotel shelter environment.
- Acted as the primary point of contact for emergencies, resolving issues swiftly and effectively.
- Oversaw shelter staff, managed client services, and ensured adherence to policies and procedures.
- Conducted regular security patrols, monitored entrances, and escorted visitors to ensure safety and prevent unauthorized access.
- Documented incidents with precision, compiling detailed reports on theft, unauthorized access, and other security-related matters for potential legal actions.
Food Distributor
Kommissary
09.2023 - 01.2024
- Coordinated the preparation, cooking, and distribution of meals to homeless shelters, ensuring efficient and timely service.
- Maintained high standards of hygiene and food safety compliance during all stages of food handling, storage, and preparation.
- Collaborated with a diverse team of volunteers, ensuring the smooth execution of tasks and resolving operational challenges to meet service objectives.
Media Service Assistant
Library
10.2021 - 07.2023
- Managed front desk operations, assisting patrons with media equipment check-out and returns.
- Ensured the routine maintenance and proper functioning of media equipment, performing cleaning and troubleshooting as needed.
- Delivered exceptional customer service, improving patrons’ experiences and fostering a positive environment within the library.
Summer Youth Employment Program
SoulJoy Wellness Fitness
07.2021 - 08.2021
- Worked collaboratively with team members to complete daily tasks and support organizational goals.
- Demonstrated a high level of reliability and punctuality, maintaining an excellent attendance record.
- Contributed to maintaining a respectful and professional work environment.
Education
Bachelor of Science - Business Administration/ Health Management
Brooklyn College
Brooklyn, NYAssociate of Science - Business Administration and Management
LaGuardia College
Long Island City, NY08.2024
High School Diploma -
Canarsie High School
06.2021
Skills
- Achieved improved team collaboration and productivity through effective use of Google Drive Suite and Microsoft Office 365 Enhanced document organization and accessibility, resulting in faster project turnaround times Fostered a culture of continuous learning by providing training on software capabilities
- Achieved high accuracy in data entry, contributing to reliable information systems Enhanced communication efficiency through effective email management Improved overall team productivity by optimizing administrative workflows
- Trained team members on best practices for providing outstanding customer service and resolving client issues effectively
- Achieved seamless project execution by fostering collaboration and resolving conflicts proactively Enhanced team dynamics through effective communication strategies Drove successful outcomes by promoting a cooperative work environment
- Achieved timely project completions through effective organization of resources and schedules Enhanced team collaboration by implementing structured task management processes Drove improvements in operational efficiency through strategic planning and organization
- Achieved seamless communication across teams by implementing structured verbal and written protocols Enhanced project documentation quality, leading to improved stakeholder understanding Cultivated an environment of open dialogue, resulting in increased team engagement and collaboration
- Achieved high-quality project outcomes through diligent attention to detail and unwavering reliability Enhanced team efficiency by promoting consistent adherence to project guidelines Cultivated trust among stakeholders through dependable project execution
- Exhibited flexibility and composure while managing tasks in fast-paced, high-stress settings
Certification
- Phi Theta Kappa Honor Society Certificate of Leadership
- NYS Security Guard License
- Microsoft Office Certification (NMIC - Train and Earn Program)
- ServSafe Food Handler Program Certificate (NMIC)
- Customer Service & Sales Certificate (NMIC - Train and Earn Program)
- Customer Service Certificate (Opportunities for a Better Tomorrow)
- Hydroponics Program, The Door - Manhattan
- F02 Fireguard Certificate
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Food Distributor
Kommissary
09.2023 - 01.2024
Shift Supervisor
Alante Security Group INC
01.2023 - 11.2024
Media Service Assistant
Library
10.2021 - 07.2023
Summer Youth Employment Program
SoulJoy Wellness Fitness
07.2021 - 08.2021
Bachelor of Science - Business Administration/ Health Management
Brooklyn College
Associate of Science - Business Administration and Management
LaGuardia College
High School Diploma -
Canarsie High School