Bunthan Sam
Glendale Heights,IL
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in using high tech equipment, customer service, and technical problem-solving.
Overview
14
14
years of professional experience
Work History
Grease Trap Service Technician
Grease Buster
Manchester, NH
03.2022 - 11.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Use a high technology equipment to clean out grease from vents in restaurants kitchens.
Phone Sales Representative
Cricket
Chicago, IL
01.2011 - 01.2013
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Troubleshot problems for callers and helped independently resolve common issues.
- Collaborated with team members to share best practices, enhancing overall team performance.
Education
High School Diploma -
Bassick High
Bridgeport, CT06-1997
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Punctual and reliable
- Problem and issue resolution
- Work with minimal supervision
- Bilingual- Khmer (Cambodian) and English
Languages
Cambodian
Full Professional
Timeline
Grease Trap Service Technician
Grease Buster
03.2022 - 11.2024
Phone Sales Representative
Cricket
01.2011 - 01.2013
High School Diploma -
Bassick High