Burke Lizama
Fresno
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
8
8
years of professional experience
Work History
Service Advisor
Fresno Truck Center
10.2022 - 03.2025
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Closed jobs according to their estimates
- Audited and inspected Dealership departments for cleanliness and organization
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Vocal Coach
Fresno Music Academy And Arts
08.2019 - 09.2024
- Supported singers participating in recording sessions and live performances.
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions and chords.
- Adapted teaching programs to meet individual and group needs.
- Coached students to play various songs and jingles on piano
- Taught fundamentals such as projection, breathing and vocal techniques.
- Privately taught performers of all skill levels.
- Advised parents of student progress by communicating student's achievements and developing methods for improvement.
Customer Service Cashier
Sportsman's Warehouse
10.2021 - 09.2023
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Counted money in drawers at beginning and end of each shift.
- Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale.
Data Entry Clerk
Printasaurus
03.2022 - 09.2022
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Cross trained in Screen Printing and Embroidery (pulling, cleaning, folding, finishing)
Copier Service Technician
Select Business Systems
07.2020 - 08.2021
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Explained diagnostic findings to customers and outlined repair or service options.
- Evaluated systems according to predetermined checklist and noted issues.
- Performed maintenance duties
- Efficiently troubleshot and repaired equipment to cut company costs and maximize productivity.
Copier Service Technician
Denovo Inc.
01.2017 - 07.2019
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Explained diagnostic findings to customers and outlined repair or service options.
- Evaluated systems according to predetermined checklist and noted issues.
- Performed maintenance duties
Education
No Degree - Music, Vocal Performance
Fresno City College
Fresno, CASkills
- Assemble leadership
- Classroom management
- Rehearsals
- Verbal and written communication
- Aural skills
- Individual and group instruction
- Problem Solving
- Cash Register Operations
- Detail-Oriented
- Credits and Refunds
- Price Identification
- Complaint Resolution
Timeline
Service Advisor
Fresno Truck Center
10.2022 - 03.2025
Data Entry Clerk
Printasaurus
03.2022 - 09.2022
Customer Service Cashier
Sportsman's Warehouse
10.2021 - 09.2023
Copier Service Technician
Select Business Systems
07.2020 - 08.2021
Vocal Coach
Fresno Music Academy And Arts
08.2019 - 09.2024
Copier Service Technician
Denovo Inc.
01.2017 - 07.2019
No Degree - Music, Vocal Performance
Fresno City College
Similar Profiles
Jonathan OrnelasJonathan Ornelas
Diesel Technician at Fresno Truck CenterDiesel Technician at Fresno Truck Center
Manuel AriazManuel Ariaz
Crew Member at Fresno Truck WashCrew Member at Fresno Truck Wash
Margaret FenwickMargaret Fenwick
Office Manager at Fresno Truck WashOffice Manager at Fresno Truck Wash