Overview
Work History
Education
Skills
References
Timeline
Generic

Busby A Jones

Overview

20
20
years of professional experience

Work History

Customer Service Representative

U-Haul
01.2021 - Current
  • Organized showroom, maintained cleanliness through sweeping and mopping, and managed rental tasks for trucks and trailers
  • Proficiently hooked up trailers, installed hitches, and ensured cleanliness and maintenance of storage units and facility.
  • Answered phones, made reservations, and collaborated with team members to fulfill and service customer requests.

Shop Hand

Arrow Rental
05.2014 - 04.2018
  • Washed, serviced, and maintained diesel and small gas engine equipment.
  • Handled front desk services such as billing, answering phone calls, and keeping areas presentable.
  • Loaded and unloaded rental items.

Sales and Service Representative

Convergys
11.2012 - 04.2014
  • Representative at a call center for Comcast/Xfinity and AT&T,
  • Troubleshooting technical issues with modems, routers, cable boxes and smart phones.
  • Billing Support
  • Sales

Enlisted Marine

United States Marine Corps
01.2012 - 09.2012
  • Infantry dismounted battle drills and situational training exercises.
  • Trained in the use of tear gas
  • Operated and maintained assigned equipment
  • Trained in conflict resolution among subordinates, equals, and superiors.
  • Upheld Marine Corps dress and appearance regulations for professional appearance.
  • Trained in small arms, anti-armor, and indirect fire weapons.

Bartender

Splashtown
05.2011 - 11.2011
  • Notified management of ordering needs (liquor, beer, wine, paper goods, etc.).
  • Ensured liquor was secured at the end of shifts.
  • Kept facility compliant with health codes, sanitation requirements, and license regulations.
  • Greeted guests in a timely and professional manner.
  • Retrieved liquor, wine, and beer from various storage facilities.
  • Waited on multiple customers at the bar and throughout the bar area.
  • Processed orders on a computerized Point of Sale system.

Actor

Texas Renaissance Festival
10.2004 - 11.2010
  • Took on numerous backstage roles
  • Studied scripts and rehearsed roles
  • Worked with directors, other actors and improvisational skills to develop blocking.
  • Portrayed a wide range of emotions using body movements, facial expressions and gestures.
  • Sang and danced during dramatic and comedic performances.
  • Stage combat training and choreography

Education

Bachelor of Science - Health And Wellness

University of Texas At Tyler
Tyler, TX
12.2023

CNA Course Certificate -

Kilgore College
Kilgore, TX
2018

Basic Training

U.S. Marine Corp
San Diego, CA
2012

Diploma -

Hargrave High School
Huffman, TX
2011

Skills

    • Customer Service
    • Strong verbal communication
    • Sales
    • Quality Control
    • Leadership / Discipline / Military combat training
    • Stage Combat Choreography/ Sword fighting
    • Improvisational comedy
    • Organization
      • Data entry
      • Conflict resolution
      • Self-motivated
      • Skilled in MS Word, and Excel,
      • Data management
      • Troubleshoot modems, routers, cable boxes and Smartphones
      • Microsoft PowerPoint
      • Problem-Solving Ability

References

  • Kristin Gadberry, General Manager U-Haul (903) 503-0829 Kristin_Gadberry@uhaul.com
  • Roch Liles, Owner of Joy Hammer Games (512) 957-2033 roch@joyhammergames.com
  • John Priebe, U-Haul CSR (417) 300-8964 tjspapajohn@yahoo.com
  • EJ Hildenbrant, Assistant Manger U-Hual, (903) 261-8250 riverwillow81@gmail.com

Timeline

Customer Service Representative

U-Haul
01.2021 - Current

Shop Hand

Arrow Rental
05.2014 - 04.2018

Sales and Service Representative

Convergys
11.2012 - 04.2014

Enlisted Marine

United States Marine Corps
01.2012 - 09.2012

Bartender

Splashtown
05.2011 - 11.2011

Actor

Texas Renaissance Festival
10.2004 - 11.2010

Bachelor of Science - Health And Wellness

University of Texas At Tyler

CNA Course Certificate -

Kilgore College

Basic Training

U.S. Marine Corp

Diploma -

Hargrave High School
Busby A Jones