Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Muktar Gul

Choctaw

Summary

Experienced Property and Operations Manager with 13 years of expertise in multi-unit management, overseeing all aspects af operations across multiple retail and food service locations. Proven track record in financial oversight, strategic planning, and technical site maintenance, with a strong focus on optimizing operations and driving profitability. Adept at team leadership, staff development, and delivering exceptional customer experiences, Skilled in balancing business management with hands-on operational execution to achieve organizational goals

Overview

19
19
years of professional experience

Work History

Property and Operations Manager

Self-Managed Property
01.2011 - 01.2025
  • Manage Shell Gas Station, Long John Silver/A&W, and Taco Bell operations, overseeing a team of 40+ employees and daily activities
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Increased profit by streamlining operations.
  • Enhanced profitability from minimal profit margins to $1.5 million in annual sales per restaurant and $2.5 million at the gas station
  • Responsible for hiring, training, and managing staff, ensuring quality control and adherence to corporate standards

Site Technician

Subcontracter
07.2006 - 11.2009
  • Conducted maintenance on cell towers across Texas, ensuring functionality and reception quality
  • Provided technical support and performed inspections, ensuring compliance with safety and operational standards
  • Traveled between sites to perform troubleshooting and upgrades, maintaining uninterrupted customer service
  • Maintained wireless communication networks and information technology systems, wireless and electronic communication systems with proactive repair and upkeep strategies.

Education

BBA - Business Management

Punjab University
Lahore, Pakistan
01-1996

Skills

  • Multi-Unit Management
  • Leadership & Team Development
  • Financial Oversight & Budgeting
  • Operational Efficiency & Process Improvement
  • Customer Service & Relationship Management
  • Strategic Planning & Execution
  • Inventory & Supply Chain Management
  • Technical Maintenance & Site Operations
  • Problem-Solving & Critical Decision-Making
  • Regulatory Compliance & Risk Management

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Property and Operations Manager

Self-Managed Property
01.2011 - 01.2025

Site Technician

Subcontracter
07.2006 - 11.2009

BBA - Business Management

Punjab University

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Muktar Gul