Versatile Certified Medical Assistant with experience in medical and administrative support. History of accurately documenting patient health information. Efficient problem solving in high-volume setting
Overview
11
11
years of professional experience
1
1
Certification
Work History
Reimbursement Specialist |
CareMetx
08.2024 - Current
Contributed to increased team productivity by consistently meeting or exceeding individual processing goals
Coordinated with insurance providers to verify customer's policy benefits
Prevented delays by correcting information prior to submission
Used data entry skills to accurately document and input patient information
Seasonal Benefit Verification Specialist |
CornerStone Staffing
12.2023 - 08.2024
Improved patient satisfaction by accurately verifying benefits and providing timely responses to inquiries
Ensured compliance with HIPAA regulations during all aspects of benefit verification process, protecting patient privacy
Contributed to departmental goals by consistently meeting or exceeding performance metrics related to benefit verification accuracy and turnaround time
Built strong relationships with insurance representatives, fostering effective communication channels for resolving complex issues
Patient Services Representative |
Urology Clinics of North Texas
08.2018 - 12.2023
Trained new staff on proper procedures and policies
Explained procedures to patients to reduce anxieties and increase patient cooperation
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
Submitted prescriptions to pharmacy via fax
Reported significant information, urgent circumstances and, changes in patient condition to nurse supervisor
Certified Medical Assistant |
Digestive Health Associates of Texas
02.2015 - 06.2018
Performed insurance verifications, surgery pre-certifications and medication prior authorization
Prepare treatment rooms for patient examinations
Show patients to examination rooms and prepare them for physician
Record patients' medical history, vitals and, other information into patient medical record
Help physicians examine and treat patients, handing them instruments or materials
Scheduled appointments for office visits
Authorize drug refills and provide prescription information to pharmacies
Explained treatment procedures, medications, diets, or physicians' instructions to patients
Contacted medical facilities to schedule patients for labs, imaging or, procedures
Collect blood or, other lab specimens, and prepare them for testing
Certified Medical Assistant |
J. Olivieri Professional Health Network
07.2013 - 08.2014
Perform general office duties, such as answering telephones and, taking messages
Input patient and, demographic information
Completed forms for durable medical equipment
Pulled charts and prepared for doctor assessment
Scheduled appointments for patients
Called and faxed pharmacies to submit new prescriptions and refills
Faxed medical records upon request from doctors offices and facilities
Skills
Active Listening
Telephone Etiquette
Insurance Verification
Task Prioritization
Time Management
Problem-solving abilities
Data Entry
Customer service
Medical Terminology
EHR: NextGen, eClinicalWorks
Excellent Communication
Patient Assessment
Certification
NRCMA - Nationally Registered Certified Medical Assistant | National Association for Healthcare Providers
Basic Life Support (BLS) for Healthcare Providers | The American Red Cross
Timeline
Reimbursement Specialist |
CareMetx
08.2024 - Current
Seasonal Benefit Verification Specialist |
CornerStone Staffing
12.2023 - 08.2024
Patient Services Representative |
Urology Clinics of North Texas
08.2018 - 12.2023
Certified Medical Assistant |
Digestive Health Associates of Texas
02.2015 - 06.2018
Certified Medical Assistant |
J. Olivieri Professional Health Network
07.2013 - 08.2014
NRCMA - Nationally Registered Certified Medical Assistant | National Association for Healthcare Providers
Basic Life Support (BLS) for Healthcare Providers | The American Red Cross
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