Highly adaptable, flexible, and bilingual licensed practical nurse offering over 10 years of experience in the medical field.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Care Coordinator LPN
Chronic Care Staffing
08.2024 - Current
CCM monthly calls or verbal enrollments.
Other services, such as Health Risk Assessments, Transitional Care Management, Remote Patient Monitoring, etc.
Communicate with patients and family members about their chronic conditions, medications, quality measures, barriers to care, and practice-specific requests.
Communicate effectively with providers, staff, and other healthcare professionals.
Promote adherence to a care plan, developed in coordination with the patient, primary care provider, and family/caregiver(s).
Increase patients' ability for self-management, shared decision-making, and assist patients in reaching established goals.
Medication reconciliation.
Connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing healthcare costs.
Represent CCS in a caring and professional manner to providers and other healthcare professionals. Comply with organizational guidelines and healthcare laws and regulations, including CMS guidelines.
Maintain expected call volume.
Private Duty Nurse
Outreach Health
06.2022 - Current
Patient assessments
Administration of prescribed medication, treatments, and therapies as ordered by physician
Health promotion and teaching
Education to clients and family members
Focus on the medical needs and treatments of patient primarily in their home according to active plan of care as ordered by physician
Assist patients with bathing, dressing and general grooming activities
Coordination of care
Telephone Triage Nurse
Mindpath Health
10.2021 - 08.2024
Speak to patients directly and perform brief assessment to estimate severity of illness and urgency, chief complaint, and mental statues
Direct patient to urgent care or ER if indicated
Coordination of care including scheduling appointments if needed
Prepare and submit prior authorizations for medications to health plan
Prepare and submit appeals for denied medication to health plan
Answer calls and attend to voicemail received from patients pharmacies, health plan or providers
Refill non controlled prescriptions for complaint patients
Task controlled medication request to treating provider
Submit lab orders or request lab results
Communication with treating provider including PCP
Communication with pharmacies regarding prescription inquires
LVN
Wellmed Medical Managment
02.2021 - 10.2021
IV peripheral lines, monitors and adjust flow rates, prime IV lines, dressing on IV sites if needed and discontinues venous lines
Documents chief complaint and room patients
Telephonically obtains information on chief complaint and symptoms and accurately relays information to provider
Fulfills medication refill request
Appropriately documents medication and immunizations inpatient records
Basic wound care as ordered by provider
Vitals signs including height, weight, blood pressure, pulse, O2% and respirations
Obtain EKGs, injections, medication administration and phlebotomy
Coordinate's patient care as directed by provider: including referrals, transition visits, medications, procedures, and follow ups
Glucose checks, administering insulin as ordered by provider Rapid Strep, Covid and Flu testing as requested by provider
Request prior authorizations for patients' medication
Certified Medical Assistant
Texas Tech University
08.2015 - 01.2021
Register and schedule appointments for office visit.
Prepares and reviews medical chart for completeness prior to patient arrival.
Answers and handles calls appropriately, such as prescription refill calls, medical concern calls, and billing question calls.
Outbound calls regarding clinic and patient issues, as needed.
Take vital signs, and record data to patient chart.
Responsible for recording and protecting patient data using EMR.
Assisting provider with translation in Spanish, as needed.
Request prior authorizations for patients' medication.
Prepare specimens for laboratory testing.
Perform finger sticks, urine dips, and pregnancy tests.
Administer vaccines.
Assist healthcare providers with exams and in-office procedures.
Education
LVN -
Vista College
El Paso, TX
08-2020
Certified Medical Assistant -
Western Technical College
El Paso, TX
12-2010
High School Diploma -
North Hills Private School
05-2009
Skills
Tracheostomy care and monitoring
G button care and placement
Glucometer checking
Case Management
Certification
LPN
BLS
Certified Medical Assistant
References
References available upon request
Timeline
Care Coordinator LPN
Chronic Care Staffing
08.2024 - Current
Private Duty Nurse
Outreach Health
06.2022 - Current
Telephone Triage Nurse
Mindpath Health
10.2021 - 08.2024
LVN
Wellmed Medical Managment
02.2021 - 10.2021
Certified Medical Assistant
Texas Tech University
08.2015 - 01.2021
LVN -
Vista College
Certified Medical Assistant -
Western Technical College
High School Diploma -
North Hills Private School
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