Byron Arriaga
CHICAGO,IL
Summary
Engaging Plumbing Sales Specialist talented in inventory oversight, product research and building lasting client relationships. Ready to take on a new position where well-developed talents can be best utilized.
Overview
14
14
years of professional experience
Work History
Plumbing Sales Associate
Consumers Supply
03.2022 - Current
- Cultivated a positive work environment through open communication channels within the team, fostering collaboration towards shared goals.
- Increased sales by building strong relationships with clients and understanding their needs for plumbing products.
- Provided exceptional customer service by addressing inquiries both in-person and over the phone, guiding clients towards suitable solutions for their plumbing needs.
- Utilized bilingual skills (English and Spanish) to effectively communicate with a diverse client base, enhancing customer service and therefore expanding market reach.
Route Service Representative
Mickey's Linen
04.2019 - 03.2022
- Ownership of route - Driving and servicing
- Provided exceptional service and customer satisfaction on assigned route
- Serviced route, delivering to multiple customers - ranging from small businesses to major corporate locations
- Combine customer service and sales skills to naturally grow assigned route and earning potential
- Build & foster effective and consistent working relationships with existing customers
- Created opportunities to up-sell and grow existing customer base, resulting in increased commissions.
Shift Leader
Chicago Bagel Authority
10.2011 - 02.2019
- Supervise up to 8 employees per shift
- Exceptional client communication in person and phone interactions
- Responsible for training new employees
- Responsible for managing catering orders
- Exceptional customer service - main point of contact for resolving customer service issues.
Floor Sales Representative
Office Depot
01.2010 - 01.2011
- Assisted customers at a busy office supply store in downtown Chicago
- Sold warranties and service plans for a wide range of products.
Education
Associates Degree - Science -
Wright College
12.2015
Skills
- Outstanding Communication and Customer Service skills with a proven track record
- Member of Teamsters Local 731
- Class C License and experienced driving up to 26ft trucks
- Experienced using various POS Systems
- Experienced with Inventory and order processing
- Experienced in business development and up-selling
- Experienced supervising staff and training staff
- Bilingual, Fluent in written and spoken Spanish
- Experienced with MS Office Suite
- Project Management Competence
- Relationship Building Capacity
Timeline
Plumbing Sales Associate
Consumers Supply
03.2022 - Current
Route Service Representative
Mickey's Linen
04.2019 - 03.2022
Shift Leader
Chicago Bagel Authority
10.2011 - 02.2019
Floor Sales Representative
Office Depot
01.2010 - 01.2011
Associates Degree - Science -
Wright College
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