BYRON CERDAS
Pico Rivera,CA
Summary
Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal, time management, and problemsolving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Service Advisor
Pep Boys Auto Parts & Service
02.2019 - Current
- Educate customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintain high customer satisfaction to meet or exceed targets.
- Manage multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Conduct thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
Third Party Vendor
Hustler Casino
08.2015 - 07.2017
- Large quantity money handle with securing game progression.
- Assist customers with table rules and regulations.
- Strengthen vendor relationships by maintaining open communication.
- Improve client satisfaction by quickly addressing and resolving service issues.
Crew Team Member
Jamba Juice
01.2010 - 06.2015
- Provide excellent customer service by greeting customers and meeting quality expectations.
- Maintain food preparation area, equipment, utensils clean and sanitary.
- Collaborate with team members to complete orders.
- Operate register to process and complete transactions.
Sales Associate Supervisor
GameStop
05.2007 - 10.2009
- Safe Handle, lead in marketing.
- Increase sales to boost profits, apply proactive management strategies and enhance sales training.
- Monitor daily operations to decrease inventory shrinkage, and daily cash discrepancies.
- Train newly hired sales team in upselling techniques.
Education
No Degree - Basic Course
Rio Hondo College
Whittier, CAHigh School Diploma -
El Rancho High School
Pico Rivera, CA06.2006
Skills
- Computer Function
- Effective Communication
- Attentive Listener
- Strong Work Ethic
- Cost Estimation Ability
- Quality Control
- Documentation And Reporting
Timeline
Service Advisor
Pep Boys Auto Parts & Service
02.2019 - Current
Third Party Vendor
Hustler Casino
08.2015 - 07.2017
Crew Team Member
Jamba Juice
01.2010 - 06.2015
Sales Associate Supervisor
GameStop
05.2007 - 10.2009
No Degree - Basic Course
Rio Hondo College
High School Diploma -
El Rancho High School
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