Successful Senior Project Manager offering 15+ years of experience in demanding environments focused on producing cutting-edge designs for Information Technology, Travel, Retail and Toll industries. Skilled in directing development with creative and performance-oriented approach. Well-organized and customer-focused with proven skills in project management and team leadership.
Overview
18
18
years of professional experience
2
2
Certification
Work History
Senior IT Consultant
Deem
Oakland, CA
02.2020 - Current
Created managed service provider statement of work agreements for Engineering - Go To Market (GTM) organization.
Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
Developed and implemented production process for travel platform planned and unplanned production releases deploying over 50+ successful releases.
Managed onboarding and management of all external offshore managed service providers supporting GTM.
Managed 5+ multiple releases across various platforms and within diverse portfolios.
Collected, modeled and analyzed data in order to make proactive adjustments to plans and meet all milestones.
Chaired daily project meetings using Agile methodologies and Scrum formats with 6+ cross-functional teams.
Collaborated with software development project departments to align engineering efforts towards prescribed release schedule deadlines.
Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
Managed and motivated project teams to promote collaboration and keep members on-task and productive.
Built and utilized reporting systems to keep customers and management in loop with latest information.
Senior Project Manager
Harris County Toll Road Authority
Houston, TX
04.2017 - 01.2018
Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Recorded all project costs and expenses and aligned with project budget.
Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
Updated customers and senior leaders on progress and roadblocks.
Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
Monitored contracts of 100M+ and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Chief of Staff
Hewlett Packard Enterprise
Houston, TX
11.2015 - 04.2017
Supervised staff 25+ resources and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
Managed business operations while overseeing contractors and consultants to verify on-time completion of key deliverables.
Performed financial and managerial analyses to evaluate data and make recommendations, prepare financial reports and projections and conduct presentations.
Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
Senior Project Manager
Hewlett Packard
Houston, TX
05.2004 - 11.2015
Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Managed engineering team of 30+ onshore and offshore to build proprietary application within aggressive cost and time constraints.
Monitored contracts of 50M+ and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Developed procedures to update E-Configure Graphical User Interface and other software in terms of compliant information and collected compliance data.
Maintained schedules to meet key milestones at every project phase.
Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
Education
Master of Science - Project Management
Boston University
Boston, MA
BBA - Business Administration
Faulkner University
Montgomery, AL
Skills
Coaching and Mentoring
Managing Remote Teams
Client/Customer Relationship
Agile Scrum Methodology
Cost Control
Organization and Time Management
Training and Development
Analytical and Critical Thinking
Excellent Communication
Problem-Solving
Technical Writing
Project Management
Software release management
Software deployment management
Schedule management
Client liaison
Project Scheduling
Teamwork and Collaboration
Planning and Coordination
Attention to Detail
Certification
Certified Project Management Professional (PMP), Project Management Institute - 2005 - 2025, 221525