Byron Jara
Glendale,CA
Summary
Professional and charismatic food server with over 10 years providing first class service to dining guests in an active restaurant. Ability to multi-task in a stressful environment while upholding restaurant standards and giving exceptional customer service
Overview
16
16
years of professional experience
1
1
Certification
Work History
Restaurant Server
Acapulco Mexican Restaurant
Glendale, CA
04.2015 - Current
- Provided exceptional customer service by attentively addressing guest needs and preferences.
- Managed multiple tables efficiently, ensuring timely order taking and delivery.
- Collaborated with kitchen staff to coordinate food preparation and presentation standards.
- Trained new servers on menu details, service protocols, and best practices for guest interactions.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Increased sales significantly by upselling higher-end products to customers.
Intelligence Analyst
Military
Army
03.2010 - 11.2014
Education
Associate of Arts - Business Administration
Pasadena City College
Pasadena, CA03-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Time management
- Menu memorization
- Problem solving
- Multi-tasking
Certification
Responsible Beverage Service (RBS) Certification
Food Handler Certificate
Languages
Spanish
Full Professional
Timeline
Restaurant Server
Acapulco Mexican Restaurant
04.2015 - Current
Intelligence Analyst
Military
03.2010 - 11.2014
Associate of Arts - Business Administration
Pasadena City College