Erica Messier
Ballston Lake
Summary
Professional hospitality worker with strong background in delivering exceptional dining experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and adapting to changing environments. Known for reliability, strong communication skills, and a positive attitude.
Overview
5
5
years of professional experience
Work History
Restaurant Server
The Klam'r Tavern and Marina
03.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Cultivated warm relationships with regular customers.
Cashier
Hannaford Supermarket
10.2020 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Wait Staff Member
Coburg Village Retirement
10.2019 - 03.2020
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Education
Bachelor of Science - Nursing
SUNY College At Plattsburgh
Plattsburgh, NY05-2026
High School Diploma -
Shenendehowa Central School
Clifton Park, NY06-2022
Skills
- Strong multitasking
- Patience and empathy
- Cleanliness and hygiene
- Patient care
- Vital signs monitoring
- Privacy and confidentiality
- Infection control
- Strong work ethic
Timeline
Restaurant Server
The Klam'r Tavern and Marina
03.2024 - 08.2024
Cashier
Hannaford Supermarket
10.2020 - 01.2024
Wait Staff Member
Coburg Village Retirement
10.2019 - 03.2020
Bachelor of Science - Nursing
SUNY College At Plattsburgh
High School Diploma -
Shenendehowa Central School
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