- Gym Workouts
- Fundraising Events
- Pilates
- Documenting and sharing travel experiences
- I enjoy cooking for friends and family gatherings
Rachel Burke
North Attleboro,MA
Summary
Developed exceptional customer service and communication skills in high-end dining environment. Skilled in managing multiple tasks efficiently and ensuring guest satisfaction. Looking to transition into new field where these transferrable skills can be applied and further developed.
Friendly and outgoing with passion for creating memorable dining experiences and ensuring customer satisfaction. Understands importance of menu knowledge and upselling techniques, coupled with strong multitasking and communication skills. Committed to contributing to positive dining atmosphere and enhancing guest experiences.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Legends Sports Pub & Grill
06.2024 - Current
- Cultivated warm relationships with regular customers.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Fine Dining Server
Belmont Beach Club
06.2023 - 08.2023
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Restaurant Hostess
3 Restaurant
01.2022 - 09.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Tennis Coach
Dennis Yacht Club
06.2021 - 08.2021
- Evaluated player strengths and weaknesses, tailoring practice routines accordingly to optimize progress.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Promoted sportsmanship among players by modeling respectful behavior on the court and during competitions.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
Education
Bachelor of Science - Psychology And Behavioral Neuroscience
Coastal Carolina University
Conway, SC05-2026
High School Diploma -
Bishop Feehan High School
Attleboro, MA05-2022
Skills
- Customer service
- Hospitality and accommodation
- Sales techniques
- Training routines
- Team-building activities
- Schedule coordination
- Exercise program design
- Strong multitasking
- Greeting guests
- Scheduling
- Handling complaints
- Upselling skills
Interests
Timeline
Restaurant Server
Legends Sports Pub & Grill
06.2024 - Current
Fine Dining Server
Belmont Beach Club
06.2023 - 08.2023
Restaurant Hostess
3 Restaurant
01.2022 - 09.2022
Tennis Coach
Dennis Yacht Club
06.2021 - 08.2021
Bachelor of Science - Psychology And Behavioral Neuroscience
Coastal Carolina University
High School Diploma -
Bishop Feehan High School
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