Byron Lockett
Chicago,IL
Summary
Seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization. Enthusiastic worker willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
13
13
years of professional experience
Work History
Fulfillment Associate
Amazon
10.2022 - 01.2023
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Unloaded incoming trucks and properly staged inventory for processing.
Cook
Giordano's Pizza
08.2020 - 10.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Kitchen Manager
Strings
10.2015 - 06.2019
- Maintained the organization of the Kitchen and of the staff
- Assisted the head Chef with making new dishes
- Maintained and insured that payroll did not exceed the store’s operating budget
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Event Coordinator
West Tech
10.2011 - 02.2014
- Planned the event floor plan and its budget and produced the event materials and accessories
- Advised clients on setup options
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
Sales Associate
Walgreens
02.2008 - 06.2011
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Crew Leader
McDonalds
11.2006 - 01.2008
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
- Pitched in to help on short-staffed job site and to meet looming project deadlines.
- Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Mitigated onsite issues by patiently listening to employee complaints and finding appropriate methods for resolution.
- Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
- Worked in team environment to maintain high levels of productivity.
- Cultivated communications with customer and resolved budgetary and logistics issues to move toward project completion.
Education
Associate of Arts - Commutations Production
Spoon River College
Macomb, ILBachelor of Arts - Music Education
Westren Illinois University
Macomb, ILSkills
- Order Picking and Processing
- Quality Assurance and Control
- Excellent Communication
- Merchandise Requisition
- Serve Customers
- Order Execution
- Data Accuracy
Timeline
Fulfillment Associate
Amazon
10.2022 - 01.2023
Cook
Giordano's Pizza
08.2020 - 10.2022
Kitchen Manager
Strings
10.2015 - 06.2019
Event Coordinator
West Tech
10.2011 - 02.2014
Sales Associate
Walgreens
02.2008 - 06.2011
Crew Leader
McDonalds
11.2006 - 01.2008
Associate of Arts - Commutations Production
Spoon River College
Bachelor of Arts - Music Education
Westren Illinois University
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