Results-driven marketing manager with expertise in digital and social media marketing. Proven ability to enhance brand visibility, drive audience engagement, and optimize service delivery through strategic planning and cross-functional collaboration.
Work History
Marketing Manager
2 Years 7 Months
Faith Health Group | 03.2024 - Current
Developed and executed marketing campaigns to enhance brand visibility and patient engagement.
Managed social media platforms, driving audience growth and interaction through targeted content strategies.
Analyzed market trends and consumer data to inform strategic decision-making and optimize marketing efforts.
Collaborated with cross-functional teams to align marketing initiatives with organizational goals and enhance service offerings.
Director of Patient Relation/ Business Development
1 Year 2 Months
Serenity Hospice Care | 01.2023 - 03.2024
Developed and implemented strategic initiatives to improve hospice service delivery.
Led interdisciplinary teams to enhance patient care and operational efficiency.
Oversaw compliance with regulatory standards, ensuring quality of care for patients.
Mentored staff on best practices in patient management and end-of-life care.
Hospice Liaison
4 Years 9 Months
Amedisys Hospice | 04.2018 - 01.2023
Served as a liaison between patients, families, and healthcare providers to ensure clear communication and mutual understanding of treatment goals.
Served as a key liaison between customers and internal teams, facilitating clear communication for successful problem solving.
Served as a liaison between the legal team and external stakeholders, facilitating clear communication and expedited case resolution.
Acted as a liaison between production teams and network executives, effectively communicating project updates and addressing any concerns to ensure smooth collaboration.
Community Relations Representative
4 Years 1 Month
Grace Heathcare Services | 03.2014 - 04.2018
Fostered relationships with community organizations to enhance awareness and support for healthcare services.
Coordinated outreach programs to educate the public on available healthcare resources and services.
Developed and implemented strategies to increase community engagement and participation in health initiatives.
Conducted needs assessments to identify gaps in community health services and generate actionable insights.
Community Liaison
6 Years 2 Months
Hospice of New Jersey | 01.2008 - 03.2014
Fostered relationships with community organizations to enhance patient support services.
Coordinated outreach programs to raise awareness of hospice services and resources.
Developed educational materials for families and caregivers on end-of-life care options.
Facilitated training sessions for staff on community engagement strategies and best practices.
Skills
Digital marketing
Social media marketing
Staff management
Customer relationship management (CRM)
Timeline
Marketing Manager
Faith Health Group
03.2024 - CurrentRead More
Director of Patient Relation/ Business Development