Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Byron Sheffield

Miami Gardens

Summary

Experienced 3D programmer with over 4 years of expertise. Currently expanding skill set to include HTML, CSS, UI and UX design, as well as data and programming for AI. Committed to driving brand awareness, engagement, and conversion rates. Consistently delivers exceptional results and surpasses company goals. Dedicated to staying up-to-date with the latest trends and topics to provide innovative solutions.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

8
8
years of professional experience

Work History

Outlier
04.2024 - Current
  • Assisting in the development of AI learning
  • Completing task on time and in an efficient manner
  • Ensuring that the AI machine is helpful and functioning for companies and brands that use

Customer Service

Walmart
07.2020 - 03.2023
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Educated customers on special pricing opportunities and company offerings
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines
  • Relayed productive customer feedback to marketing teams
  • Consulted with customers regarding needs and addressed concerns

Package Handler and Customer Service

UPS
01.2017 - 08.2019
  • Assisted in loading delivery trucks with prepared packages
  • Loaded completed orders on pallets according to delivery numbers
  • Disposed of debris and hazardous materials properly to avoid contamination
  • Promoted and re-allocated to Customer Service

Education

AA - 3D Programing

Miami Dade College
01.2020

Skills

  • Microsoft Products
  • Customer Service
  • Communication
  • Creativity
  • Strategic thinking
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Dependable and responsible

Timeline

Outlier
04.2024 - Current

Customer Service

Walmart
07.2020 - 03.2023

Package Handler and Customer Service

UPS
01.2017 - 08.2019

AA - 3D Programing

Miami Dade College
Byron Sheffield