Collaborative Problem Solving
Thomas Seitz
Director, Information Systems/Senior IT Project Manager
Old Bridge,NJ
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Summary
Top-performing executive with success in overseeing IT infrastructure and projects for high-growth organizations.
Technically sophisticated professional with extensive experience in revolutionizing technology and completing IT projects within budgetary/time constraints. Expert in developing innovative solutions and technology plans that provide value, align with business objectives, and follow industry best practices for Fortune 500 companies. Demonstrated success in leading IT operations, overseeing technology improvement initiatives, aligning systems with business goals, and increasing reliability. Strong background in project management, service mobility system, business innovation, and systems upgrading. Track record of success in managing numerous high-profile projects, leading cross-functional teams, re-engineering processes, and defining IT strategy. Articulate communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operation.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
14
14
Certifications
Work History
Director, Information Systems/IT Project Manager
Square One
Various , NJ/NYC
07.2006 - Current
- Develop and implement strategic IT plans to ensure seamless technical operations. Ensure continuous performance improvement by overseeing and maintaining 10 direct reports and 35 indirect reports, while reporting directly to Chief Information Officer. Confirm projects completion from conceptualization to implementation and maintenance by establishing and employing project plans, as well as administering project scope using agile methodologies.
Key Achievements:
Accomplished 99.998% systems availability, enhanced customer satisfaction/retention rates, and received customer/associate feedback rating of "Awesome" by deploying lean IT governance policies.
Slashed spending by 48% in 3 years and enhanced IT project output by streamlining IT operations, supporting hiring decision-making, improving staff performance, and outsourcing inconsequential tasks to external partners.
Streamlined and modernized processes, systems, and technologies within 100 days of client/business acquisition by integrating processes, enhancing collaboration, and leveraging economies of scale.
Optimized sales of information management systems by 53.3%, cloud-based platforms by 46.7%, open-source software by 33.3%, and big data analytics by 26.7% by providing service innovations and securing business gains.
IT Program Manager (Special Projects)
Wayside Technology Group Inc.
Eatontown, NJ
02.2000 - 06.2006
- Administered and maintained 5 direct reports and 16 indirect reports to meet and exceed set performance goals, while reporting directly to Vice President of Technology. Facilitated upper management in ensuring company's optimal positioning to enter Managed Services space. Developed and deployed special projects, including leading entrance of Wayside Technology Group into Managed Services market, revamping of vendor communications and collaboration practices, and mitigating of multiple redundant and extraneous processes on vendor/client side. Managed and led infrastructure upgrades and expansion to oversee company's new offerings in managed services market, while coordinating with marketing department to update then-existing business model.
Key Achievements:
Improved project outcomes and deliverables and met project deadlines/budget by creating detailed project plans, developing work breakdown structures, formulating project checklists, and overseeing cross-discipline resources.
Enhanced sales by 186% for e-commerce site and improved customer base by envisioning and employing real-time purchase recommendation capabilities to convince consumers to buy more products and subscribe to website.
Education
Master of Science - Management Information Systems, Computer Science
09.2002 - 05.2004
Bachelor of Science - Computer Science
09.1995 - 05.1999
Skills
IT Management And Delivery
Security Team Management
Creativity
Project Management Abilities
Analytical Reasoning
Business Analysis
Site Management
IT Risk Management
Agile Project Management
Technology Management
Information Technology
Management Consulting
Administration
Research
Writing
Six Sigma Master Black Belt
ITIL4
Program Management
Scrum
Information Security
Strategy
COBIT
Enterprise Risk Management
Agile Methodologies
Enterprise Resource Planning
Regulatory Compliance
Virtualization
Cloud Computing
Business Analysis
SAP Products
Microsoft Products
Red Hat Linux
Amazon Web Services (AWS)
Microsoft Azure
Google Cloud Platform (GCP)
Decision-Making
Teamwork & Team Management
Interpersonal Skills
Adaptable
Emotional Intelligence
Persuasion
Effective Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Certified in the Governance of Enterprise IT (CGEIT)
03-2020
Advanced Certified ScrumMaster (A-CSM)
03-2020
PMI Agile Certified Practitioner (PMI-ACP)
03-2020
Project Management Professional (PMP)
03-2020
Six Sigma Master Black Belt
03-2015
Certified Information Systems Security Professional (CISSP)
05-2019
Certified Information Security Manager (CISM)
08-2019
COBIT 2019 Foundation
03-2020
CompTIA Network+
06-2006
Information Technology Infrastructure Library (ITIL4 - Managing Professional)
03-2020
TOGAF 9
05-2019
AMA Certified Professional in Management
06-2019
Microsoft Certified Solutions Expert (MCSE)
10-2018
Certified in Risk and Information Systems Control (CRISC)
05-2011
Timeline
Certified in the Governance of Enterprise IT (CGEIT)
03-2020
Advanced Certified ScrumMaster (A-CSM)
03-2020
PMI Agile Certified Practitioner (PMI-ACP)
03-2020
Project Management Professional (PMP)
03-2020
COBIT 2019 Foundation
03-2020
Information Technology Infrastructure Library (ITIL4 - Managing Professional)
03-2020
Certified Information Security Manager (CISM)
08-2019
AMA Certified Professional in Management
06-2019
Certified Information Systems Security Professional (CISSP)
05-2019
TOGAF 9
05-2019
Microsoft Certified Solutions Expert (MCSE)
10-2018
Six Sigma Master Black Belt
03-2015
Certified in Risk and Information Systems Control (CRISC)
05-2011
Director, Information Systems/IT Project Manager - Square One
07.2006 - Current
CompTIA Network+
06-2006
Georgetown University - Master of Science, Management Information Systems, Computer Science
09.2002 - 05.2004
IT Program Manager (Special Projects) - Wayside Technology Group Inc.
02.2000 - 06.2006
Carnegie Mellon University - Bachelor of Science, Computer Science
09.1995 - 05.1999
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