Byron Williams
Philadelphia,PA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of post-secondary education
24
24
years of professional experience
Work History
Public Area Attendant
Inn at Penn Hilton Hotel
05.2015 - Current
- Cleaned, maintained, and restocked supplies in lobby, pool area, restrooms, and hallways to ensure cleanliness and comfort for guests.
- Provided excellent service for guests and owners on property, fostering a welcoming and enjoyable environment.
- Responded to guest inquiries and needs, adhering to brand standards to enhance guest satisfaction.
- Achievements/Tasks
Package Handler
UPS
09.2022 - 03.2026
- Operated package sorting equipment, enhancing processing speed for shipments.
- Loaded and unloaded packages, prioritizing safety and accuracy in handling.
- Collaborated with team members to streamline workflow and reduce processing delays.
- Maintained cleanliness and organization of work area to adhere to safety standards.
Housekeeping/ Banquet/ Room Service/ Bellman
Sonesta Hotel
01.2007 - 12.2015
- Prepared orders, set trays, and delivered items to guest rooms in an attentive and efficient manner, providing excellent quality service.
- - Ensure collection and delivery of guest luggage and equipment in a efficient and timely manner.
- - Collected and delivered guest luggage and equipment promptly to enhance guest satisfaction.
- Documented project achievements and tasks for team review.
Banquet Houseman
Radisson Hotel
09.2002 - 12.2006
- Maintained the cleanliness and organization of banquet rooms, hallways, storage, and service areas.
- - Responsible for maintaining the cleanliness and organization of any banquet rooms, hallways, storage and service areas.
- - Set up and broke down tables and chairs for meeting functions, weddings, and events to facilitate smooth operations and guest satisfaction.
- Documented key achievements and tasks completed during employment.
Education
Business charter -
William Penn HS
Philadelphia, PA 09.1999 - 06.2002
Skills
- Housekeeping
- Supply restocking
- Beverage Service
- Floor maintenance
- Sanitation procedures
- Hospitality service
- Safety compliance
- Problem Solving
- Attention to detail
- Flexibility
- Team collaboration
- Work ethic
- Warehouse operations
Community Service & Volunteer Work
- Our Mother of Sorrows school, Parent Chaperone, 2010 to 2015. To help with the supervision of children on field trips. Volunteered as a Big Brother mentor
Timeline
Package Handler
UPS
09.2022 - 03.2026
Public Area Attendant
Inn at Penn Hilton Hotel
05.2015 - Current
Housekeeping/ Banquet/ Room Service/ Bellman
Sonesta Hotel
01.2007 - 12.2015
Banquet Houseman
Radisson Hotel
09.2002 - 12.2006
Business charter -
William Penn HS
09.1999 - 06.2002