Erika Servant
Palm Bay,FL
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Sales and Marketing Specialist
Percepta
11.2021 - Current
- Responsible for handling inbound client calls and emails regarding sales and service inquiries or concerns
- Providing superior level of client service with focus on building relationships of trust empathy and enthusiasm with each vehicle owner
- Displaying poise and confidence and communications with customers.
Front desk Associate / Manager
Holiday Inn Express and Suites
09.2020 - 08.2021
- Checking guest in and out via online, in person or through third party reservations
- Answering all phone calls helping guest and trying to my best to satisfy any request or needs they may have when staying with us.
Service and Production Trainer
Steak N Shake
09.2014 - 04.2020
- Trainer for both production and service
- Assisting superiors with orders, counting inventory, greeting guests, taking online orders, and ensuring smooth shift operations.
Front Desk Receptionist
Holiday Inn Express and Suites
09.2016 - 03.2020
- Front desk Associate / Manager ... checking guest in and out via online, in person or through third party reservations.
- Answering all phone calls helping guest and trying to my best to satisfy any request or needs they may have when staying with us.
Education
High school diploma -
Melbourne Senior High School
Melbourne, FL 08.2005 - 05.2009
Skills
Time Management
Sales
Growing experience (10 years)
Customer service (10 years)
Quick learner (10 years)
Timeline
Sales and Marketing Specialist
Percepta
11.2021 - Current
Front desk Associate / Manager
Holiday Inn Express and Suites
09.2020 - 08.2021
Front Desk Receptionist
Holiday Inn Express and Suites
09.2016 - 03.2020
Service and Production Trainer
Steak N Shake
09.2014 - 04.2020
High school diploma -
Melbourne Senior High School
08.2005 - 05.2009