Sheree Shelton
Brooklyn,NY
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Associate/Sales Marketing Specialist
Fragrance Elite,
Brooklyn, NY
04.2005 - 12.2012
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Maintained organized, presentable merchandise to drive continuous sales
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
Counseling Intern
Fortune Society
Queens Village, NY
01.2013 - 01.2014
Counselor
Paul J Cooper
Brooklyn, NY
09.2015 - 12.2017
- Supervised individuals in small group atmosphere to cultivate safety, independence and structure
- Used cognitive behavior therapy to assist individuals in recognizing and redirecting poor habits
- Assessed clinical risk and danger to women and families and determined appropriate level of response and intervention
Administrative Assistant
Medgar Evers Literacy Program
Brooklyn, NY
08.2018 - 05.2019
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
Education
GED -
New York State University
New York ,NYBachelor of Science - Clinical Psychology
Medgar Evers College of The City University of New York
Brooklyn, NY01.2019
Associate of Arts - Humanities
Medgar Evers College of The City University of New York
Brooklyn, NY06.2018
Skills
- Personable and outgoing
- Critical Thinking
- Relationship building
- Memorization and recall
- Administrative support specialist
- Time management
- Flexible
- Punctual
- Correcting discrepancies
Accomplishments
- Scheduling
Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries - Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency
- Held first-point-of-contact for all internal and external communications with executive-level officers
Certification
- Certified Protection Officer (CPO)
Timeline
Administrative Assistant
Medgar Evers Literacy Program
08.2018 - 05.2019
Counselor
Paul J Cooper
09.2015 - 12.2017
Counseling Intern
Fortune Society
01.2013 - 01.2014
Sales Associate/Sales Marketing Specialist
Fragrance Elite,
04.2005 - 12.2012
GED -
New York State University
Bachelor of Science - Clinical Psychology
Medgar Evers College of The City University of New York
Associate of Arts - Humanities
Medgar Evers College of The City University of New York