Beth Phelps
Bloomington,IN
Summary
Prepared Operations Coordinator ready for a new position where excellent project management and logistics coordination skills can be properly utilized. Excellent written and verbal communication abilities focused on building consensus and achieving common goals. Talented at improving operational efficiency through researched strategies and processes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Coordinator
CFC Properties
Bloomington, United States
08.2020 - Current
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs for over.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Investigated and resolved strategic issues affecting maintenance and leasing operations.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Worked with over 80 vendors to make purchases and reconcile invoices.
Maintenance Coordinator
CFC Properties
Bloomington, IN
08.2006 - 08.2020
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Developed maintenance reports to assess program success and inform operational decisions.
- Administered residential and commercial maintenance requests and saw orders through to completion.
- Contributed to development, implementation and execution of maintenance programs.
- Served as point of contact for internal and external customers seeking support and information.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Controlled all monthly/yearly apartment turnovers for 637, developing vendor schedules, final inspections, and residents final walk-throughs.
Education
Bachelor of Arts - History of Art
Indiana University Bloomington
Bloomington, IN12.2004
Skills
- Performance Assessment
- Budget Control
- Focus and Follow-Through
- Program Optimization
- Decision Making
- Problem Anticipation and Resolution
- Records Organization and Management
- Verbal and Written Communication
- Data Analysis
- Conduct Detailed Research
- Ability to Work Independently & in Teams
- Multitasking and Prioritization
Certification
- CAM - Certified Apartment Manager, Indiana Apartment Association - 12/2014 to Current
Timeline
Operations Coordinator
CFC Properties
08.2020 - Current
Maintenance Coordinator
CFC Properties
08.2006 - 08.2020
Bachelor of Arts - History of Art
Indiana University Bloomington