Dynamic professional bringing over 16 years of a humanistic approach to support individuals with whatever life complexity they are facing. Adept clinical and technical abilities to problem solve and help individuals move forward.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Claims Examiner
State of Connecticut
Hartford, CT
09.2015 - Current
Review and analyze medical records, vocational history and technical information to process disability claims
Follow policies set forth by social security to complete claim processing
Assist and educate claimants by phone about the process of application
Manage a caseload of over 100 claimants and address claimant questions and needs
Maintain knowledge based on the twelve body systems in order to more efficiently process claims
Provide community related referrals and information as needed to claimants during the application process
Clinical Social Worker
Yale New Haven Hospital Saint Raphael Campus
New Haven, CT
08.2011 - Current
Provided crisis intervention and short-term counseling to clients
Conducted assessments to evaluate client functioning in various areas such as mental health, substance abuse, family dynamics
Collaborated with other professionals to coordinate services for clients
Educated clients about available resources and services in the community
Maintained accurate records of client progress and interventions provided
Created referrals to appropriate community resources when needed
Counseled individuals dealing with a variety of psychological issues including depression, anxiety, trauma, grief and loss
Educated clients on options to assist in making informed decisions
Provided information and support to family members in times of grief