Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Affiliations
Timeline
Generic

Jasmine Baker

Business Management/ Human Resources
Piedmont,SC

Summary

Reliable employee seeking HR positions. Offering excellent communication and good judgment. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.Detail-oriented Clerk with over 13 years of experience providing dedicated clerical assistance.

Offering strong skills in case file management, scheduling and assistance. Organized to handle a high-intensity workload. Efficient Clerk with13 years of experience. Excellent administrative skills with abilities and training in data verification and payment collection. Expert in collecting payments, preparing deposits and collaborating with other clerks to carry out high-volume work in fast-paced environments. Fantastic at using microsoft and other multiple programs at the same time for data entry and analysis. Excellent multitasking and applying real-world solutions to long-term licensing issues. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the training and the task it take to perform all the job skills. Motivated to learn, grow and excel in Human Resources. Reliable employee seeking HR positions. Offering excellent communication and good judgment. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work History

Clerk/Supervisor

United States Postal Service, USPS
Simpsonville, SC
12.2019 - Current
  • Created documents with applicant information and verified data against DRT, DMS, SST, RSS, EXCEL, MICROSOFT, RMS and TACS database information.
  • Informed customers by mail or telephone of additional steps needed to obtain packages, letters and more.
  • Created company's employee manual for new employees including training and development.
  • On - the - job trainer for new employees
  • Prepared daily, weekly, and monthly logs using Microsoft Office and Excel.
  • Stay up-to-date on South Carolina laws and licensing requirements within the post office to ensure the environment is safe by establishing safety rules and confirming they are being followed.
  • Responded to in-person and telephone requests for information from general public, Regency passport agency and other involved parties.
  • Wrote, reviewed and submitted daily/weekly reports per week for department records.
  • Performed routine data entry or document management.
  • Issued public notification of official activities or meetings.
  • Maintained fiscal records and accounts.

Patient Care Technician

Prisma Health
Greenville , South Carolina
12.2010 - 12.2019
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Leadership roles within the department
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Recruit and screen qualified potential employees
  • Assist with interviewing potential employees
  • Performed various administrative functions, including training, filing paperwork, delivering mail, sorting mail, and office cleaning.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Warmly greeted patients and visitors and made each feel welcome.

RCS Credit Representative

TD Bank
Greenville, South Carolina
04.2013 - 07.2015
  • Managed collection work and contacted customers to collect delinquent balances.
  • Replied to vendors regarding customer trade reference requests.
  • Applied problem-solving skills to resolve disputes and facilitate payments.
  • Answered incoming customer calls and questions regarding invoices.
  • Advised accounts and assisted through qualification processes.
  • Examined credit updates and evaluated for credit terms and credit limit increases.
  • Maintained high knowledge of current programs, offerings and products.
  • Qualified and closed transactional inbound and usage-based opportunities.
  • Conducted presentations to upper management and executive teams for loan recommendations.
  • Made decisions and recommendations about extending lines of credit.
  • Carried out day-day-day duties accurately and efficiently.

Education

Associate of Applied Business - Human Resources Management

Eastern Gateway Community College
Steubenville, OH
06.2021 - Current

High School Diploma -

Southside High School
Greenville, SC
08.2003 - 06.2006

Skills

Money handling

Creative problem solving

Records management

Researching skills

Policy analysis

Database Management

Proficient in Microsoft Office (Excel, Word, Power point, etc)

Office Management

Problem Solving

Computer Literacy

Attendance record management

Teamwork

Interpersonal skills

Working knowledge of HR

Confidentiality

Schedule Management

Employee training

Application Review

Data verification

Interviewing

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Software

Microsoft

QuickBooks Intuit

ADP Workforce

Affiliations

  • Project Management Institute
  • Society of Human Resource Management

Timeline

Associate of Applied Business - Human Resources Management

Eastern Gateway Community College
06.2021 - Current

Clerk/Supervisor

United States Postal Service, USPS
12.2019 - Current

RCS Credit Representative

TD Bank
04.2013 - 07.2015

Patient Care Technician

Prisma Health
12.2010 - 12.2019

High School Diploma -

Southside High School
08.2003 - 06.2006
Jasmine BakerBusiness Management/ Human Resources