Jonna Ferguson

• Defined quality assurance initiatives and clinic policies and procedures.
• Communicated with patients, ensuring that medical information was kept private.
• Supervised team of clinical assistants.
• Spearheaded and implemented new projects to expand scope of engagement.
• Direct day-to-day operational functions for a large orthodontic practice, providing guidance and leadership to over 8 employees in the clinical department.
• Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.

• Performed general chair-side duties for pediatric dentistry.
• Educated patients by giving oral hygiene, plaque control and postoperative instructions.
• Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
• Staged tray for procedures by arranging dental instruments and equipment.
• Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
• Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.

• Educated patients by giving oral hygiene, plaque control and postoperative instructions.
• Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
• Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
• Staged tray for procedures by arranging dental instruments and equipment.
• Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
• Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
• Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.

Detention Officer II/Commissary Officer

• Took custody of prisoners from arresting officers to begin processing into detention facility.
• Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
• Verified identification using specialized databases and methods such as fingerprinting.
• Transported prisoners throughout facility and off-site to medical appointments and court appearances.
• Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
• Regularly conducted security and sanitation checks.