Diana Carpenter
Niagara Falls
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
13
years of professional experience
Work History
Expeditor
DGI Supply, A DoALL Company
01.2022 - Current
- Create weekly expedite reports (Excell sheets, VLOOKUP)
- Investigate lead times and tracking information.
- Maintain vendor relationships, confirmations, and acknowledgements.
- Change dates, quantities, send purchase orders.
- Date Entry P21 and Helpdesk Ticket systems.
Expeditor/Purchasing
GP50
09.2021 - 01.2022
- Match packing slips to purchase orders using DBA system.
- Assist in making changes i.e., pricing, quantities, etc.
- Filing and managing documents
- Verifies vendor confirmation via email, phone, fax.
- Run open purchase order report and expedite each order to make sure deliveries are met.
- Data entry of purchase orders
- Purchase production supplies, office supplies, & janitorial supplies.
Inbound Expert
Target
10.2016 - 09.2021
- Unpack, organize, and stock merchandise.
- Work in a team member environment with excellent customer service experience.
Reset Merchandiser
DRIVELINE RETAIL MERCHANDISING
05.2016 - 06.2019
- Implement new displays and enhancing product placement.
- Working independently and reporting data
Sales Associate/Cashier
Kmart
03.2015 - 10.2016
- Cashier
- Auditing
- Excellent customer service skills
Inspector
Vishay
04.2011 - 07.2014
- Inspect product for microscopic defects.
- Detail oriented.
- Data Entry
- Solder Dipping
Education
Undergraduate in Business Administration -
Niagara County Community College
Sanborn, NY06.2024
Certification in Microsoft Word, Excel, PowerPoint -
Suny Attain Lab
Niagara Falls, NY01.2014
High School Diploma -
Niagara wheatfield
Sanborn, NY01.2008
Skills
- Microsoft Outlook
- Microsoft Excel
- ERP systems
- Communication skills
- English
- Computer skills
- Management
- Analysis skills
- Negotiation
- Organizational skills
- Supply chain management
- Microsoft Word
- Supplier management
- Vendor management
- Sales
- Data entry
- Microsoft Office
- Typing
Timeline
Expeditor
DGI Supply, A DoALL Company
01.2022 - Current
Expeditor/Purchasing
GP50
09.2021 - 01.2022
Inbound Expert
Target
10.2016 - 09.2021
Reset Merchandiser
DRIVELINE RETAIL MERCHANDISING
05.2016 - 06.2019
Sales Associate/Cashier
Kmart
03.2015 - 10.2016
Inspector
Vishay
04.2011 - 07.2014
Undergraduate in Business Administration -
Niagara County Community College
Certification in Microsoft Word, Excel, PowerPoint -
Suny Attain Lab
High School Diploma -
Niagara wheatfield