Dentrix
Hi, I’m
Rebecca Whyte
Business Manager
Naperville,IL
Summary
.....Summary...
Overview
18
years of professional experience
Work History
Naperville Dental GroupNaperville, IL
Business Manager
10.2010 - Current
Job overview
- Customer Service, financial arrangements, billing, collections, filling insurance claims, scheduling, pre-treatment plans
- Increased revenues-practice production by 55%
- Strong practice development skills
- Planning with business owner for continued growth of practice through marketing and innovation
- Selectively negotiated and managed contracts with network insurance providers in order to adequately attract clients
- Optimized staff configurations and calendars to increase production
- Initiated adding new service offerings
Dr. John C. Workman D.D.SNaperville, IL
Business and Marketing Coordinator
06.2009 - 10.2010
Job overview
- Built services and experiences for customers to drive growth of practice that had been stagnant for 8 years
- developed relationships with professional network to strengthen referral base
- increased practice revenues by 15%
- practice liaison to operations efficiency consultant
Timothy Crombie, D.D.SNaperville , IL
Office Manager
08.2004 - 06.2009
Job overview
- Increase practice revenue by 33% in my tenure
- Implemented procedures for financial arrangements and collections
- create an environment for all clients that focused on exemplary customer experiences resulting in growth of practice and increased customer loyalty
- professional liaison between practice and specialist
- Trained in Dentrix software
- Customer Service, financial arrangements, billing, collections, filling insurance claims
Education
University of Illinois Urbana-ChampaignChampaign, IL
Bachelor of Arts
Skills
Positive Disposition
Personable
Communication
Administrative
Dedicated
Accomplishments
- Increased revenues-practice production by 55%
- negotiated contracts with insurance providers
- Increase practice revenue by over 33%
Software
Timeline
Business Manager
Naperville Dental Group
10.2010 - Current
Business and Marketing Coordinator
Dr. John C. Workman D.D.S
06.2009 - 10.2010
Office Manager
Timothy Crombie, D.D.S
08.2004 - 06.2009
University of Illinois Urbana-Champaign
Bachelor of Arts