Stacey Smith
Allentown,PA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
OUTPATIENT CARE MANAGER
St Luke’s University Health Network
Allentown, PA
01.2019 - Current
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan
- Documented case notes daily and coordinated follow-up for seamless case management
- Completed psychosocial evaluations and needs assessments
- Provided ongoing counseling to help patients deal with conditions and processes
- Coordinated program referrals for community-based resources
THERAPEUTIC STAFF SUPPORT
T.W. Ponessa & Associates Counseling Services
Lebanon, PA
01.2018 - 01.2019
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively
- Documented patient information, treatment plans and patient responses
- Tracked progress according to goals for interventions
CASEWORKER II
Berks County Children & Youth Services
Reading, PA
01.2017 - 01.2018
- Managed caseload of family screening and investigation, permanency planning, and family resource support
- Assessed needs of each family and recommended appropriate services and resources
- Developed, implemented and documented status of children's health and wellbeing
- Created treatment or service plan meeting each client's individualized needs
Education
MASTER OF SOCIAL WORK -
Millersville University of Pennsylvania
Millersville, PA05.2019
BACHELOR OF SOCIAL WORK -
West Chester University
West Chester, PA05.2017
Skills
- Epic Systems
- Decision Making
- Time Management
- Critical Thinking
- Verbal and Written Communication
- Data Analysis
- Patient Advocacy
- Problem Resolution
- Organizational Goal Development
- Quality Assurance Controls
- Resource Monitoring
- HIPAA Guidelines
Certification
- Licensed Social Worker -08/2020
Languages
Spanish
Native or Bilingual
Timeline
OUTPATIENT CARE MANAGER
St Luke’s University Health Network
01.2019 - Current
THERAPEUTIC STAFF SUPPORT
T.W. Ponessa & Associates Counseling Services
01.2018 - 01.2019
CASEWORKER II
Berks County Children & Youth Services
01.2017 - 01.2018
MASTER OF SOCIAL WORK -
Millersville University of Pennsylvania
BACHELOR OF SOCIAL WORK -
West Chester University
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