Shania Gregory
Greenwood,US
Summary
Creative, energetic, skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Offer customer assistance and provide team support. Looking for a challenging, growth-oriented position where my field expertise, resourcefulness, and diligence can help improve business operations.
Overview
5
5
years of professional experience
Work History
Bank Teller
Wells Fargo
11.2023 - Current
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Processed customer transactions promptly, minimizing wait times.
- Counted and packaged currency and coins.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Referred customers to other banking departments for specialized services.
- Trained new hires on customer service policies and procedures.
Property Accountant
CommonBond Communities
04.2022 - 10.2023
- Prepared monthly financial reports, bank reconciliation, budgeting, prepared audits, double-checked accounts payable documentation and created weekly check runs to pay taxes and liabilities on time
- Financially managed 14 different properties
- Completed daily accounting tasks such as tracking funds, deposit preparation, and account reconciliation.
Data Entry
CommonBond Communities
11.2021 - 04.2022
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Completed data entry and filing to keep records updated for easy retrieval.
- Used data entry skills to accurately document and input statements.
- Supported senior staff with data entry and scheduling.
- Assisted with typing, data entry, and answering incoming calls as required.
Office Administrator
Thrivent Charitable Impact & Investing
07.2021 - 10.2021
- Replenished office supplies, placing new orders for restocking to maintain inventory
- Prepared shipping packages by printing packing labels and verifying orders
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines
- Reviewed and updated account information in company computer system
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Office Manager
H&R Block
12.2020 - 04.2021
- Welcomed visitors upon entrance, answered inquiries and directed questions or appointments to appropriate personnel
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Maintained daily calendars, set appointments with clients and planned daily office events
- Processed customer payments and set up payment plans
- Scheduled and confirmed appointments.
Sales Associate
Gap Inc.
08.2020 - 12.2020
- Operated cash register, collected payments, and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Built and maintained relationships with peers and upper management to drive team success
- Answered incoming telephone calls to provide store, products, and services information
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Accounting Intern
TLC Precision Wafer Tech Inc
10.2018 - 05.2019
- Handled sorting and distributing of mail for busy offices with multiple departments
- Processed and sent invoices, adjustments and credit memos to customers
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
Education
Accounting - Accounting
Purdue University Global
Des Moines, Iowa - Urbandale03.2026
Accounting -
Benedict College
Columbia, SCHigh School -
Wayzata High School
Plymouth, MN01.2019
Skills
- Month End Close
- General Ledger Journal Entries
- Detail-oriented
- Financial reporting
- Budget preparation
- Cash Flow analysis
- Yardi Property Accounting understanding
- Fast Learner
- Communication
- Customer Service
- Ability to work in a team
- Adaptability
- Microsoft excel
- Yardi Software
- Deposit and withdrawal management
- Money Handling
- Financial Transactions
- Customer Needs Assessment
- Data inputting
- Bank Reconciliation
- Financial Statements
- Auditing procedures
Timeline
Bank Teller
Wells Fargo
11.2023 - Current
Property Accountant
CommonBond Communities
04.2022 - 10.2023
Data Entry
CommonBond Communities
11.2021 - 04.2022
Office Administrator
Thrivent Charitable Impact & Investing
07.2021 - 10.2021
Office Manager
H&R Block
12.2020 - 04.2021
Sales Associate
Gap Inc.
08.2020 - 12.2020
Accounting Intern
TLC Precision Wafer Tech Inc
10.2018 - 05.2019
Accounting - Accounting
Purdue University Global
Accounting -
Benedict College
High School -
Wayzata High School
Similar Profiles
PATRICIA M. SCHERERPATRICIA M. SCHERER
Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors
Andrew S. HollenbachAndrew S. Hollenbach
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
WILLIAM D. COLEMANWILLIAM D. COLEMAN
US INTERNET SEARCH RATER at TELUS DigitalUS INTERNET SEARCH RATER at TELUS Digital