ANDREA TERRELL
The Village,OK
Summary
Results-driven Human Resources Professional skillful in strategic planning, policy implementation, and performance improvements. Continuously maximizing business efficiency, optimizing benefits, and increasing revenue. Positive leader, creative problem-solver, and persuasive communicator with open and authoritative style.
Overview
11
11
years of professional experience
Work History
Senior HR Business Partner
Snapdocs
San Francisco, CA
10.2021 - Current
- Partnered with Executive Leadership to provide daily HR and strategic business guidance.
- Developed competency and job leveling framework to retain current talent and attract outside talent
- Established competitive compensation structure to scale with rapid company growth
- Resolved complex confidential employee relations matters to mitigate risk
- Partnered with client groups to increase productivity, engagement, retention
- Continuously assessed current HR and Company policy to quickly modify with changing workforce laws
HR Business Partner
Snapdocs
San Francisco, CA
03.2021 - Current
- Consulted with Senior Leadership and management to provide daily HR and strategic business guidance.
- Analyzed trends and metrics and provide recommendations to Senior leadership
- Performed and resolved complex employee relations issues and addressed grievances
- Worked closely with leadership and employees to improve work relationships, build morale and increase productivity and retention
- Provided HR policy guidance and create policies as needed
- Monitored and reported on workforce and succession planning
- Developed Competency and job leveling framework
- Established compensation structure and ranges per position
- Collaborated with leadership to assess and improve policies across board.
HR Business Partner Team Lead
PAYCOM
Oklahoma City, OK
07.2020 - 03.2021
- Built strong relationships with internal clients and across the Human Resource organization.
- Provided day to day leadership to team members; hires, trains and develops.
- Ensured compliance with local, state and federal regulations and laws; actively identifies gaps, proposes and implements changes necessary to cover risks.
- Championed Human Resources department initiatives and drives excellent customer service by partnering and consulting executive leadership on complex issues.
- Supported workforce by addressing employee concerns submitted through various feedback channels.
- Managed complex and difficult Human Resources projects cross- functionally; provides status updates and reports to leadership.
- Resolved employee relation issues, leads and participates in investigations.
- Proactively searched for opportunities to drive performance and process improvements and provokes positive changes in people management.
- Managed performance of at least 3 or more direct reports.
HR Business Partner
PAYCOM
Oklahoma City, OK
04.2019 - 07.2020
- Worked closely with Senior Leadership in the implementation of corporate policies related to human resources, organizational and employee development at the business unit or division level.
- Provided consultative guidance and coaching to managers and employees on human resources-related matters, ensuring alignment with corporate policies, goals, and objectives while mitigating risk.
- Assisted Senior Leadership in the development of solutions through organizational development and cultural and process-oriented perspectives.
- Understood business strategies and assessed needs and barriers in order to drive business performance through development and delivery of HR strategy and solutions.
- Played a role in administering talent management and succession planning activity within client groups.
- Maintained Human Resources records to ensure compliance with all state and/or federal laws.
- Interpreted and analyzed management information and data to assist in making appropriate business decisions based on HR metrics and trends for client groups.
- Acted as project lead on HR initiatives and/or point of escalation for unresolved issues requiring alignment to resolution.
- Engaged employee relations to advise and guide leaders on complex employee relations matters.
Director of Human Resources
ORION SECURITY SOLUTIONS, LLC
Edmond, OK
08.2017 - 04.2019
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Identify staff vacancies and recruit, interview and select applicants.
- Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.
- Structured compensation and benefits according to market conditions and budget demands.
- Directed and controlled various benefit programs, including 401K, medical, dental and vision.
Human Resources Specialist
CACTUS DRILLING COMPANY
Oklahoma City, OK
03.2015 - 08.2017
- Analyzed employment-related data and prepare required reports.
- Hired employees and processed hiring-related paperwork.
- Maintained and updated human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
- Partnered with management to develop or implement personnel policies or procedures.
- Managed process enhancements and various special projects to execute solutions to attain key performance improvement and increase productivity.
- Provided assistance in administering employee benefit programs and worker's compensation plans.
- Reviewed job applications to identify, vet and recommend optimal candidates.
- Interviewed candidates and conducted background checks and verification.
Accounting Specialist
CACTUS DRILLING COMPANY, LLC
Oklahoma
09.2014 - 03.2015
- Classified, recorded, and summarized numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
- Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
- Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
- Coded documents according to company procedures.
- Reconciled or noted and reported discrepancies found in records.
Payroll Specialist/Human
CACTUS DRILLING COMPANY, LLC
Oklahoma City, Oklahoma
03.2011 - 08.2014
- Verified attendance, hours worked, and pay adjustments.
- Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
- Processed and issued employee paychecks and statements of earnings and deductions.
- Compiled Statistical reports, statements, and summaries related to pay and benefit accounts, and submitted them to appropriate departments.
- Completed, verified, and processed forms and documentation for administration of benefits such as pension plans, unemployment, and medical insurance.
Education
M.B.A - Business Administration
SOUTHERN NAZARENE UNIVERSITY
Bachelors of Science - Dietetics
OKLAHOMA STATE UNIVERSITY
Skills
Improving compensation plansIntegrating policiesStrategic planningConducting employee surveysSuccession planning
Additional Information
- ADDITIONAL INFORMATION CREDENTIALS AND LICENSES , Six Sigma Green Belt Certified (SSGBC) aPHR
Timeline
Senior HR Business Partner
Snapdocs
10.2021 - Current
HR Business Partner
Snapdocs
03.2021 - Current
HR Business Partner Team Lead
PAYCOM
07.2020 - 03.2021
HR Business Partner
PAYCOM
04.2019 - 07.2020
Director of Human Resources
ORION SECURITY SOLUTIONS, LLC
08.2017 - 04.2019
Human Resources Specialist
CACTUS DRILLING COMPANY
03.2015 - 08.2017
Accounting Specialist
CACTUS DRILLING COMPANY, LLC
09.2014 - 03.2015
Payroll Specialist/Human
CACTUS DRILLING COMPANY, LLC
03.2011 - 08.2014
M.B.A - Business Administration
SOUTHERN NAZARENE UNIVERSITY
Bachelors of Science - Dietetics
OKLAHOMA STATE UNIVERSITY