Nathan Osagie
Lackawanna,NY
Summary
Highly motivated Analyst with a demonstrated ability to thrive in a fast-paced and team orientated environment. Focused on building positive, lasting relationships and committed to improving and learning new topics and skills. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
AVP, Ref. Data Management Sr. Analyst
Citigroup Inc.
Getzville, NY
10.2021 - Current
- Conduct monthly reviews of GFCID to GP, ensuring proper credit limit allocation and consistency across hierarchies
- Implemented new procedural step for ISG golden source of information, improved Gold Copy process and ensured clarity, accuracy leading to 100% reliance on contents.
- Collaborate with multiple lines of businesses to ensure completion of ongoing projects
- Perform ongoing monitoring and reporting of accounts opened daily and validates account attributes are accurate.
- Developed, produced and enhanced mailing physical addresses, introduced Power Query M language which reduced turn-around time by 95%.
Lending Specialist III
JP Morgan Chase Credit Card Services
Tampa, FL
04.2016 - 09.2021
- Prepared reports that included degree of risk involved in lending money to Wholesale businesses.
- Monitored affirmative credit agreement covenants by generating financial ratios to evaluate customer credit worthiness.
- Led project to remediate/reconcile 200k aged accounts in compliance with Dodd Frank Act
- Completed formal training on business credit analysis, risk, and commercial lending requirements
- Made decisions and recommendations about extending lines of credit
- Participated in loan committee meetings to provide input on lending processes
- Monitored credit accounts routinely to identify and mitigate issues and prevent losses
- Processed loan applications and monitored progress from start to finish.
Relationship Manager, Banking Operations
Bank Of America Merrill Lynch
West Seneca, NY
06.2012 - 03.2016
- Served as single point of contact for portfolio of clients in North East region, on mortgage loan modifications
- Managed over 25 customer calls per day
- Met with members to understand goals and recommend solutions to fit specific needs.
- Discussed financial options with clients and provided informed suggestions.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Recognized as outstanding employee for significant reduction of loans in queue
- Developed advanced product knowledge to share current information while generating and delivering products quotes.
Sr. Collections Specialist
HSBC Finance Corporation
Virginia Beach, VA
02.2008 - 05.2012
- Negotiated to collect balance in full.
- Processed payments and applied to customer balances.
- Worked in call center environment handling manual and automatically dialed outbound calls and managed over 50 calls daily
- Used probing techniques to determine debtors' reasons for delinquency.
- Researched accounts and completed due diligence to resolve collection problems.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Registered information of customers on database, collecting credit history, financial statements and personal details to preserve accurate records.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
Education
Master of Science - Global Business Administration
DYouvile College
12.2006
Associate of Arts - Computer Information Systems
Miami Dade College
Miami, FL 2000.05 - 2003.06
Skills
Business Writing, Financial Analysis, Cash Flow Analysis, Sales and Trading, Capital Markets, Credit, Legal documentation, due diligence, Financial Modeling, ABF, Mentor, Problem-solving, Excel, PowerPoint, Word
Skills
- Flexible
- Conscientious
- Analytical
- Values contribution of others
- Pragmatic
- Organized
- Detail-orientated
- Perform effectively under pressure
Timeline
AVP, Ref. Data Management Sr. Analyst
Citigroup Inc.
10.2021 - Current
Lending Specialist III
JP Morgan Chase Credit Card Services
04.2016 - 09.2021
Relationship Manager, Banking Operations
Bank Of America Merrill Lynch
06.2012 - 03.2016
Sr. Collections Specialist
HSBC Finance Corporation
02.2008 - 05.2012
Associate of Arts - Computer Information Systems
Miami Dade College
2000.05 - 2003.06
Master of Science - Global Business Administration
DYouvile College
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