Veemal Desai
Pharmacist, Pharm D, RPH
Lutz,FL
Summary
Dedicated and results-oriented Pharmaceutical and healthcare professional with extensive experience in operations management, process improvement, customer service, and regulatory compliance. Ensures accurate dispensing and efficient workflow in fast-paced, continuously changing environments. Effective leader and communicator focused on providing quality care in team-based environments.
Overview
33
33
years of professional experience
12
12
years of post-secondary education
Work History
Staff pharmacist
CVS PHARMACY
Tampa, FL
02.2019 - Current
- Manages operational activities with day to day operations which includes inventory, security, compliance, and customer service.
- Drives sales and profit according to organizational objectives.
- Maintains confidentiality of patient information and documentation focused on providing exceptional customer experience.
- Provides comprehensive patient care to customers by assisting with health care questions.
- Leads, enforces, directs, and guides staff on proper operations and customer service techniques to ensure resolution of customer needs and issues within organizational guidelines and standards.
- Ensures compliance with organizational and legal policies, procedures, and regulations.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Provided specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation and high blood pressure.
Alternate Administrator
Serene Home health & Serene Home Care
Tampa, FL
01.2019 - Current
- Responsible for assuring the provision of aging-related services to all eligible senior citizens within the geographic boundaries of Hillsborough County, Polk County, Manatee County, Hardee County, Highland County.
- Supervising and directing a professional and administrative staff who have daily contact with clients and other consumers; this includes assessing and managing staff performance, developing and implementing a comprehensive plan of services for aging citizens, directing the development of internal policies and procedures to assure quality services, with special attention to the unique needs of low income and minority groups, fostering inter-agency cooperation and coordination of services/activities to further the goals of Serene Home Care & Serene Home Health.
Speciality Pharmacist
URBAN SPECIALITY PHARMACY
St. Petersburg, FL
12.2017 - 09.2021
- Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
- Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels.
- Educated patients about possible drug interactions and gave special administration instructions.
- Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.
- Dispensed medications and communicated with prescribers regarding therapeutic incompatibilities.
- Communicated potential issues and reactions to specific medications for patients ranging from children and teenagers to adults and geriatrics.
- Evaluated appropriateness of drug therapy based on patient-specific factors and drug information.
PHARMACY MANAGER
CVS PHARMACY
Wilmington, Lowell, Tampa, MA And FL
05.2009 - 02.2019
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Supervised team of 20 pharmacy technicians and supervised 5 RPHs.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
- Collaborated with store manager to maintain daily operations.
- Developed policies and procedures for effective pharmacy management.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Offered patients and patrons information on various immunizations.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Delivered training on medical device use and storage to enhance support for different groups of patients.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all customers.
Preceptor
Northeastern University
Boston, MA
01.2011 - 12.2017
- Advised, counseled, and provided feedback to students by giving constructive criticism.
- Reinforced instruction provided by faculty by encouraging the sharing of opinions and knowledge with others in a group learning environment.
- Positioned self as a subject matter expert and trusted resource by exhibiting professionalism at all times.
- Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
Preceptor
Massachusetts college of pharmacy & health sciences
Boston, MA
01.2011 - 12.2017
- Assisted students by responding to questions and reviewing prepared materials.
- Provided assessments of students at the end of each course.
- Served as a resource for students by facilitating the learning process.
- Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
- Collaborated with other preceptors and instructors to enhance student experience.
Education
Doctorate of Pharmacy - Pharmacy
Massachusetts College of Pharmacy & Health Sciences
Boston, MA 08.2003 - 05.2009
Master of Science - Health Psychology
MCPHS University
Boston, MA 08.2003 - 05.2009
Skills
Medication inventory management
Accurate pharmaceutical calculations
Prescription drug interaction assessment
HIPAA Regulations
Inventory maintenance system
Conflict resolution ability
Pharmacy law knowledge
Committed to quality assurance
Retail pharmacy procedure knowledge
Affiliations
American Heart Association Heart Saver Healthcare Provider (CPR and AED)
APHA Credited Immunization Certification
American Pharmacists Association Member
American Society of Health-System Pharmacists Member
3
Timeline
Staff pharmacist
CVS PHARMACY
02.2019 - Current
Alternate Administrator
Serene Home health & Serene Home Care
01.2019 - Current
Speciality Pharmacist
URBAN SPECIALITY PHARMACY
12.2017 - 09.2021
Preceptor
Northeastern University
01.2011 - 12.2017
Preceptor
Massachusetts college of pharmacy & health sciences
01.2011 - 12.2017
PHARMACY MANAGER
CVS PHARMACY
05.2009 - 02.2019
Doctorate of Pharmacy - Pharmacy
Massachusetts College of Pharmacy & Health Sciences
08.2003 - 05.2009
Master of Science - Health Psychology
MCPHS University
08.2003 - 05.2009