Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sinatra Lundy

Minnetonka,MN

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

5
5
years of professional experience

Work History

Certified Medical Assistant

Favour Staffing
11.2023 - Current
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Implemented improvements in workflow processes that led to increased productivity amongst staff members.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Prepared and administered medications to alleviate patient symptoms.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.

Certified Nursing Assistant

Prairie Bluffs Senior Living
05.2022 - 11.2022
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Transported patients between rooms and appointments or testing locations.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Supported needs of 15+ residents under long-term care.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Home Health Aide

Canterbury Court
03.2019 - 11.2021
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.

Education

CNA Licence - Certified Nurse Assistant

Hennepin Technical College
Minneapolis, MN
05.2023

Associate of Science - Diploma LPN (Awaiting BON Passing)

Kings Career Inst.
Palm Beach, FL
12.2020

Bachelor of Science - Accounting And Finance

Delta State University
Nigeria
03.2003

Skills

  • Medical Terminology
  • Inventory and Supply Management
  • Electronic Health Records
  • HIPAA Compliance

Timeline

Certified Medical Assistant

Favour Staffing
11.2023 - Current

Certified Nursing Assistant

Prairie Bluffs Senior Living
05.2022 - 11.2022

Home Health Aide

Canterbury Court
03.2019 - 11.2021

CNA Licence - Certified Nurse Assistant

Hennepin Technical College

Associate of Science - Diploma LPN (Awaiting BON Passing)

Kings Career Inst.

Bachelor of Science - Accounting And Finance

Delta State University

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Sinatra Lundy