Hafsa Aden
Customer Service
Fargo,ND
Summary
Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Wireless Retail Associate
OSL Retail Services
Fargo, ND
12.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Effectively communicated and liaised with vendors regarding any range of questions
- Contributed to team success by completing jobs quickly and accurately.
Production Associate
Marvin
Fargo, ND
03.2021 - 08.2021
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Contributed to creation and implementation of technical requirements and specifications to establish common foundation for application development.
Sales Associate
Global Mall / American Management Services
Fargo, ND
02.2016 - 04.2017
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Completed orders and organized product deliveries to meet customer timetables.
- Developed, marketed and sold full range of products and support services.
Skills
Customer Service
Microsoft applications proficiency
Verbal and written communication
Teambuilding
Timeline
Wireless Retail Associate
OSL Retail Services
12.2021 - Current
Production Associate
Marvin
03.2021 - 08.2021
Sales Associate
Global Mall / American Management Services
02.2016 - 04.2017