Hardworking and reliable staff member with strong ability in giving instruction and management. Offering communication skills and managing company operations. Highly organized, proactive and punctual with team-oriented mentality.
Overview
2
2
years of professional experience
Work History
Chill Axes
Stacy Berver (410) 336-4394
Crofton , MD
08.2022 - Current
Provided timely and accurate responses to customer inquiries regarding products, services, and policies.
Resolved customer complaints in a timely manner by addressing root causes of the issue.
Instructed costumers on axe throwing safety, tips, and games.
Answered phone calls from customers regarding the online website, making reservations, and company protocol.
Cleaned up the store area through wiping down tables, sweeping the floor, sweeping axe throwing stations, cleaning all bathrooms, and taking out the trash.
Supervised on going axe throwing games and ensured safety and company policy was practiced.
Anne Arundel Recreational and Parks
Mallory (443) 510-4779
Odenton, MD
07.2021 - 08.2021
Organized and supervised camp activities such as lunchtime, arts and crafts, indoor playtime, and indoor and outdoor sports.
Participated in group problem-solving discussions to build positive relationships among campers.
Provided guidance and support to ensure the safety of all campers in outdoor and indoor settings.
Learned American Red Cross Safety through virtual classes. This includes CPR training and first aid knowledge.
Managed inventory of camp supplies such as toys, sports supplies, and cleaning supplies.
Cleaned up indoor and outdoor summer camp areas through sweeping, wiping down tables, picking up toys, and taking out the trash.
Ensured all campers were picked up by their parent or guardian at the end of the day and signed out.
Education
Landscape Architecture
University of Maryland - College Park
College Park, MD
05-2027
High School Diploma -
Crofton High School
Crofton, NE
06-2023
Arundel High School
Gambrills, MD
Skills
Resolving Complaints
Schedule Management
Food and Beverage Preparation
Answering phone calls promptly and addressing concerns
Ensuring costumer safety and enforcing company policies