Christian Anthony
Summary
Healthcare IT and Imaging Informatics professional with extensive experience supporting clinical applications and enterprise radiology/cardiology operations. Proven expertise in workflow optimization and system upgrades in hospital environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sr. Applications Systems Analyst
UNC Health
- Current
- Senior-level support for PACS (Sectra/Fuji), VNA, RIS (Epic), dictation systems (PS360/PSOne), and enterprise imaging applications (Hologic, 3D Imaging, ViewPoint, Provation, Modlink, PowerShare, Hyland/Fuji Synapse VNA).
- Oversee clinical systems, modalities to ensure compliance with enterprise standards, delivering daily PACS/RIS support and acting as liaison between IT, Imaging Services, Vendors and Clinical Engineering dept.
- Oversee and manage the transmission, archiving, and storage/flow of images, auto-routing, pre-fetching, and related workflow processes.
- Support AI-driven radiology applications (mPower, Follow-up Manager, Smart Impression, Smart Assist) and leverage built-in metrics to optimize workflows and operational efficiency.
- Manage and support teleradiology operations (PowerShare), system upgrades enhancements, workflow evaluations, functional testing, and validation of new releases to drive process and performance improvements.
- Respond to and resolve ServiceNow tickets within SLA targets, ensuring minimal disruption to clinical operations.
- Maintain and update system and support documentation to reflect program, interface, and solution changes.
- Provide rotating on-call support during off-hours, weekends, and holidays.
PACS / RIS Administrator
Baylor Scott & White Health
12.2021 - 08.2022
- Manage daily operations, workflow and process improvements across Radiology, Breast Imaging, Cancer Centers, and satellite sites.
- Support GE PACS, GE ViewPoint, Epic Radiant, PowerScribe 360, and Syngo Dynamics, including user administration, troubleshooting, training, and system maintenance.
- Coordinate with cross-functional teams and vendors on system upgrades, integration testing, clinical workflow validation, and implementation.
- Maintain imaging system reliability by monitoring performance, resolving technical issues, and performing monitor calibrations, workstation validations, and compliance checks aligned with diagnostic imaging standards.
- Provides on-call assistance as needed.
PACS/Systems Analyst II
WakeMed Health and Hospital
08.2019 - 03.2021
- Clinical Applications projects, including system design, testing, implementation, backup/restore, documentation, and end-user training.
- Provide advanced support for Fuji Synapse, VNA, and STMO configurations; DICOM/non-DICOM setups; device/location management; QC/QA corrections; and interface configuration (DICOM listeners, HL7 sources/ports, and query/retrieve).
- Support daily operations for Cardiology, Radiology, and clinical imaging systems such as Muse, LifeNet, Agfa IMPAX/HeartLab, CCW/MacLab, CardioDay, TeraRecon, PowerScribe 360, PowerShare, and Merge PACS.
- Liaison between IS, Clinical Engineering, Epic, Interface teams, customers, and vendors to resolve issues and coordinate enhancements.
- Manage Epic-driven imaging workflows, monitoring order/exam statuses, performing merges, validating HL7 feeds, and reprocessing studies.
PACS Administrator
Solis Mammography
01.2019 - 08.2019
- Support Sectra PACS and 2D/3D imaging workflows, archiving, and pre-fetching.
- Manage user access across clinical imaging applications.
- Configure physician-specific hanging protocols to optimize diagnostic workflow.
- Work with vendors on equipment maintenance, upgrades, testing, and mammography modality and worklist configuration.
- Set up new clinics and deploy new or upgraded imaging workstations.
Senior Tech / PACS Imaging System Administrator
HCA / Medical City Plano Hospital
06.2014 - 09.2018
- Serve as onsite imaging support for GE Centricity PACS (RA/CA1000), Fuji Synapse PACS, imaging modalities, POC US carts, dictation applications (Agfa TALK, Dragon), Muse, DMS, RIS, Meditech, PowerShare, and other CV/Rad applications.
- Perform system checks, PACS patient/exam merges, application installs, account provisioning, and modality configuration.
- Support training, testing, and upgrades of clinical imaging applications and oversee vendor hardware replacements.
- Work with Physician Support Coordinators to ensure physician access to DICOM/non-DICOM images across hospitals, external clinics, and remote locations.
- Provide vendors with AE Titles, ports, IP addresses, and worklist details for new modality setups and demo units connecting to PACS.
IT Support Analyst
Bountree Medical/Sarnova
08.2011 - 06.2014
- Provide remote and on-site IT support, troubleshooting technical issues and incidents.
- Onboard/off-board employees, configure hardware/software, laptops/desktops, phones, and network connections. Configure cell phones (AT&T/Verizon/Sprint) and VOIP desk phones, including network jack patching.
- Conduct new hires training and ongoing technical support for field staff.
- Manage software deployment and system imaging using WSUS and Symantec Ghost-cast with Sysprep/PXE for image capture and restoration.
- Track and resolve tickets using SysAid.
Technical Support
Arkadin Global Conferencing
11.2008 - 05.2011
- Provide operational IT support for North America offices, both remotely and desk-side.
- Support video, web, and audio conferencing, including capacity planning, vendor coordination, option verification, and change requests.
- Onboard/off-board employees: configure AD accounts, email, PCs/laptops, mobile/desk phones, and network access.
- Manage cell phones via BlackBerry Enterprise Server and ActiveSync; configure desk phones using Avaya VoIP PBX and Nortel BCM.
- Exchange Server: user setup, access, distribution groups, clean-up, and disk space management.
- Track and resolve IT tickets using Salesforce.
- Provide 24/7 on-call support for critical IT issues.
- Project lead for wireless network setup across North America offices, including SSID/password creation and laptop connectivity.
- Developed policies for new hire timelines, PC naming conventions, and standard company-supported software deployments.
Education
BS - Information Technology
Southern New Hampshire University
Skills
- PACS Administration
- VNA Administration
- RIS Administration
- Imaging Informatics
- Clinical Applications
- Workflow Optimization
- System Upgrades
- Software and hardware updates
- Certificate in information systems
- System maintenance
- Teamwork and collaboration
- Windows 95/98/2000/XP/XP pro/nt
- Problem-solving aptitude
- System testing
- Adaptability
- Professionalism
- Analytical thinking
- Self motivation
- DICOM Interfaces
- HL7 Interfaces
- Modality Integration
- Epic Radiant/Cupid
- Dictation: PowerMics / Dragon / Agfa Talk
- AI Reporting/Analytics
- PowerScribeOne/360
- AI Radiology Applications
- Vendor Coordination
- Go-Lives
- Troubleshooting
- SLA Support
Certification
- CIIP, Certified Imaging Informatics Professional, American Board of Imaging Informatics
- CompTIA HIT, Certified Healthcare IT Technician
Timeline
PACS / RIS Administrator
Baylor Scott & White Health
12.2021 - 08.2022
PACS/Systems Analyst II
WakeMed Health and Hospital
08.2019 - 03.2021
PACS Administrator
Solis Mammography
01.2019 - 08.2019
Senior Tech / PACS Imaging System Administrator
HCA / Medical City Plano Hospital
06.2014 - 09.2018
IT Support Analyst
Bountree Medical/Sarnova
08.2011 - 06.2014
Technical Support
Arkadin Global Conferencing
11.2008 - 05.2011
Sr. Applications Systems Analyst
UNC Health
- Current
BS - Information Technology
Southern New Hampshire University