Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cabrini Morreale

ORLANDO,Florida

Summary

Proven leader in sales and customer service, adept at relationship building and new business development. At Bedding & Furniture Discounter, I spearheaded initiatives that exceeded sales quotas and significantly increased profitability. Skilled in sales planning and staff management, I excel in creating strategies that enhance team performance and drive results, ensuring client satisfaction and loyalty. I have a commitment to hard work, diligence, discipline, and reliability.

Overview

28
28
years of professional experience

Work History

The Nature Camp of Winter Park Supervisor

The Nature Camp of Winter Park
06.2021 - 07.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Encouraged team building to increase camaraderie, trust and rapport.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Led groups of children safely through variety of camp activities.
  • Implemented rules and regulations to enforce discipline and compliance.

Sales Manager & Sales Associate

Bedding & Furniture Discounter
01.2012 - 07.2024
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Implemented systems and procedures to increase sales.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Kitchen Cook

Winter Garden Bowl
04.2010 - 01.2013
  • Cleaned and sanitized work areas, utensils and equipment.
  • Offered tasty options for people following vegetarian, gluten-free and allergy-sensitive diets.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Followed health, safety and sanitation guidelines while preparing and serving food.

Caregiver

Private Household
03.2009 - 03.2012
  • Assisted patients with self-administered medications.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Recognized and reported abnormalities or changes in patients' health status to family.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided compassionate and patient-focused care to cultivate well-being.

Host

Olive Garden Restaurant
02.1997 - 02.2010
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Housekeeping Cleaner

Summerfields
09.1996 - 02.1997
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Verified cleanliness and organization of storage areas and carts.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

High School Diploma -

Dr. Phillips High School
Orlando, FL
05.1995

Skills

  • New Business Development
  • Positive and upbeat
  • Relationship Building
  • Goals and performance
  • Sales team training
  • Staff Management
  • Sales Planning
  • Marketing strategy

Languages

Spanish
Native or Bilingual

Timeline

The Nature Camp of Winter Park Supervisor

The Nature Camp of Winter Park
06.2021 - 07.2024

Sales Manager & Sales Associate

Bedding & Furniture Discounter
01.2012 - 07.2024

Kitchen Cook

Winter Garden Bowl
04.2010 - 01.2013

Caregiver

Private Household
03.2009 - 03.2012

Host

Olive Garden Restaurant
02.1997 - 02.2010

Housekeeping Cleaner

Summerfields
09.1996 - 02.1997

High School Diploma -

Dr. Phillips High School
Cabrini Morreale