Cade Flavin
Ivesdale,IL
Summary
Fourth-year student at Southern Illinois University, specializing in Mortuary Science and Funeral Service. Proven background in funeral home environments and nearly a decade of customer service expertise. Dedicated to providing compassionate and professional support to families. Actively seeking entry-level opportunities to begin a career in the funeral service industry.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Funeral Director's Assistant
Morgan Memorial Home
Savoy, Illinois
05.2022 - Current
- Oversaw filing of legal documents.
- Arranged floral offerings and lights.
- Communicated with funeral attendees to provide information and facilitate organized services.
- Prepared memorial materials, including service programs and signage.
- Assisted funeral directors in coordination of service and other duties.
Customer Service Manager
Mama T's Pizza, Pasta, Subs and More
Bement, Illinois
07.2018 - Current
- Accurately processed orders while demonstrating extensive menu knowledge.
- Maintained cleanliness and organization of dining area during shifts.
- Trained new staff on service standards and operational procedures.
- Efficiently handled cash transactions and processed payments.
- Promptly resolved customer complaints to ensure guest satisfaction.
Funeral Director and Embalmer Intern
Meredith-Waddell Funeral Home
Herrin, Illinois
01.2026 - 04.2026
- Managed preparation and care of deceased individuals with dignity.
- Oversaw compliance with legal regulations and documentation requirements.
- Performed administrative duties such as answering phones, filing paperwork and completing forms.
First Generation Student Peer Mentor
First Saluki Center
Carbondale, IL
08.2024 - 05.2025
- Created individualized plans for each student to ensure their academic success.
- Provided academic and social support to assigned students through one-on-one meetings.
- Maintained records of all interactions with mentees and submitted reports outlining their progress.
- Counseled new first year students about course selection, time management, and other important topics.
Education
Bachelor of Science - Mortuary Science and Funeral Service
Southern Illinois University, Carbondale
Carbondale, IL05-2026
High School Diploma -
Bement High School
Bement, IL05-2022
Skills
- Knowledge of Microsoft Office Suite
- OSHA regulations
- Embalming techniques
- Knowledge of IVRS
- Mortuary operations
- Professional demeanor
- Customer service
Certification
Certified Crematory Operator
References
References available upon request.
Timeline
Funeral Director and Embalmer Intern
Meredith-Waddell Funeral Home
01.2026 - 04.2026
First Generation Student Peer Mentor
First Saluki Center
08.2024 - 05.2025
Funeral Director's Assistant
Morgan Memorial Home
05.2022 - Current
Customer Service Manager
Mama T's Pizza, Pasta, Subs and More
07.2018 - Current
Bachelor of Science - Mortuary Science and Funeral Service
Southern Illinois University, Carbondale
High School Diploma -
Bement High School