Summary
Overview
Work History
Education
Skills
Leadershiproles
Timeline
Generic

Marcus Johnson

Hazel Crest,IL

Summary

Dedicated employee with expertise in customer service, sales, and promotion strategies. Proficient in cash and credit handling. A valuable team member with extensive experience collaborating effectively.

Overview

3
3
years of professional experience

Work History

Cashier/Customer Service

McDonalds
01.2023 - 01.2024
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Resolved customer complaints professionally in accordance with company policy.

Customer Service/ Dispatch

Djayz Towing
01.2021 - 01.2022
  • Identified areas where improvements could be made in order to enhance the overall customer experience.
  • Tracked status of pending orders for customers and updated them accordingly.
  • Ensured compliance with company policies when dealing with customers.

Education

Finance

Carroll University
Waukesha, WI
05-2027

Hillcrest High School
Chicago, IL
06-2023

Skills

  • Problem-Solving
  • Time Management
  • Customer Service
  • Cash Handling
  • Inventory Management
  • Credit and Cash Transactions

Leadershiproles

  • Carroll University Student Athlete, 2023-Present - Starting Running Back
  • Hillcrest Football, 2019-22 - 1st All-Conference, Academic All-State
  • Breast Cancer Fight, 2018 - Ran 5 miles to support Breast Cancer
  • Athletic Training Seminar, 2023 - Applying knowledge from seminar into practice

Timeline

Cashier/Customer Service

McDonalds
01.2023 - 01.2024

Customer Service/ Dispatch

Djayz Towing
01.2021 - 01.2022

Finance

Carroll University

Hillcrest High School

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Marcus Johnson