Cade Vickery
Flomaton,AL
Summary
Dynamic professional with a proven track record at Wind Creek Casino & Hotel, excelling in guest relations and complaint handling. Demonstrated ability to learn quickly and solve problems, ensuring customer satisfaction and safety. Skilled in both interpersonal communication and operational efficiency, fostering positive experiences and operational success.
Overview
8
8
years of professional experience
Work History
Front Services
Wind Creek Casino & Hotel
02.2022 - Current
- Park and retrieve guest vehicles enthusiastically.
- Assist guest with luggage.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Operator
Masland Carpets
01.2020 - 01.2022
- Operated industrial sewing machines to manufacture carpet.
- Provided minor maintenance to machines as needed.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Assembled products according to changing daily work orders and specific customer needs.
Lifeguard
YMCA
08.2019 - 12.2019
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
Youth Counselor
Poarch Band Of Creek Indians Boys and Girls Club
06.2016 - 08.2019
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Created and implemented individualized plans for individual youth.
Education
High School Diploma -
Flomaton High School
Flomaton, AL05.2016
Skills
- Friendly, Outgoing, Willingness to Help Others
- Guest Relations
- Complaint Handling
- Ability to Learn Quickly, Problem Solving
Timeline
Front Services
Wind Creek Casino & Hotel
02.2022 - Current
Operator
Masland Carpets
01.2020 - 01.2022
Lifeguard
YMCA
08.2019 - 12.2019
Youth Counselor
Poarch Band Of Creek Indians Boys and Girls Club
06.2016 - 08.2019
High School Diploma -
Flomaton High School
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