Gabriella Molina
Saint Cloud,FL
Summary
Dynamic and adaptable professional with a proven track record at Orlando Health, adept at enhancing guest experiences and streamlining operations. Excelled in cross-functional roles, demonstrating exceptional communication skills and a commitment to excellence. Skilled in EPIC and ONBASE systems, showcasing a blend of technical proficiency and interpersonal abilities to foster positive outcomes.
Overview
3
3
years of professional experience
Work History
Guest Services/Front Office Assistant
Orlando Health
04.2024 - Current
- Cross trained - EPIC
- Schedule patients
- Check patients in/out
- Knowledge of ONBASE – Unity Client
- Escorts guests to their in-hospital destinations as needed
- Maintains current knowledge of hospital personnel, departments, and their locations to refer guests to the appropriate department or person
- Responds to needs of guests/team members either on the phone or in person
- Make rounds regularly of patient areas to identify and meet patient/visitor needs
- Maintains excellent working relationships with all hospital staff, management, and departments
- Displays a caring attitude and sensitivity to customers' needs/concerns
- Presents a professional image in dress, hygiene, and communications skills
- Maintains compliance with all Orlando Health policies and procedures
Substitute Teacher
Kelly Education
01.2023 - 04.2024
- Highly developed oral and written communication skills
- Ability to build relationships effectively and professionally with families and students
- Experience developing and implementing curriculum
- Ability to maintain a safe and studious classroom environment
- Demonstrates ability to develop and implement age-appropriate curriculum
- Worked with other teachers to create assignments
- Graded assignments
Daycare Teacher Assistant
Kids World Learning Academy
12.2021 - 09.2022
- Provide students with basic learning skills such as recognizing, reciting and writing the alphabets, numbers, shapes, colors, and sign language
- Help with basic motor skills, such as how to properly use a writing utensil
- Basic behavioral skills
Front of House
Chick-Fil-A
07.2021 - 12.2021
- Greet customers
- Taking orders
- Cleaning and stocking
- Provided excellent customer service
- Cashier
Education
General Studies -
Valencia College
11.2024
HS Diploma -
St Cloud High School
05.2022
Skills
- Friendly
- Work well with others
- Willingness to learn
- Personable
- Detail-oriented
- Self-starter
- Dependable
- Respectful
- Hard worker
- Team player
- Problem solver
- Honest
- Multi-tasker
- Efficient
- Motivated
- Adaptable
Timeline
Guest Services/Front Office Assistant
Orlando Health
04.2024 - Current
Substitute Teacher
Kelly Education
01.2023 - 04.2024
Daycare Teacher Assistant
Kids World Learning Academy
12.2021 - 09.2022
Front of House
Chick-Fil-A
07.2021 - 12.2021
General Studies -
Valencia College
HS Diploma -
St Cloud High School
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