Motivated business professional bringing 4 years of entrepreneurial experience. Skilled in strategic planning, team leadership, and operational improvement, focusing on enhancing customer satisfaction and driving market engagement. Known for successful social media management and innovative marketing strategies that boost brand visibility.
Overview
8
8
years of professional experience
Work History
Co-Business Owner
Peachy and Vintage Brick and Mortar
05.2022 - Current
Successfully launched and expanded a vintage clothing brand with both online and physical retail presence
Managed and optimized social media platforms (Instagram, Depop, Facebook), achieving a 50% increase in engagement
Analyzed market trends, competitor activities, and consumer behaviors to identify new growth opportunities
Created and maintained relationships with existing customers while prospecting for new ones
Opened and managed three brick-and-mortar locations: POP UP (April 2022 - September 2022), Madison Location (October 2022 - October 2024), Newport Location (10/2024 - Present)
Created marketing campaigns to attract new customers
Developed and implemented strategies to increase customer satisfaction and loyalty
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement
Co-Owner
Online Retail Peachy and Vintage
01.2020 - Current
Streamlined and reduced shipping costs by 40%
Mastered clothing photography, capturing images of thousands of items for use on website and social media platforms
Stayed up-to-date with industry trends and developments related to retail selling practices
Resolved customer complaints quickly and professionally
Developed strategies to increase sales and customer satisfaction
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement
Office Assistant
Holland Associates LLC
03.2019 - 02.2021
Organized office operations including customer files, textile samples, and company documentation
Provided clerical support to office staff, enhancing workflow efficiency
Managed receptionist duties such as answering calls and handling client inquiries
Processed financial transactions including checks and money orders
Receptionist
Executive Studios Photography
06.2017 - 06.2018
Coordinated client appointments and managed scheduling logistics
Oversaw financial transactions and daily cash reconciliation
Assisted with planning and execution of on-location and studio shoots
Delivered administrative support to team members by making copies, organizing documents, and rearranging schedules
Maintained daily calendars, set appointments with clients, and planned daily office events
Education
Bachelor of Arts - Communications and Entrepreneurship
Northern Kentucky University
05.2022
Skills
Public Relations & Brand Development
Product and Brand Promotion
Social Media Management
Budgeting & Financial Management
Customer Relations
Business Planning
Inventory Management
Profit and Loss Responsibility
Career & Motivational Speaking
Microsoft Office Suite
Google Workspace
Adobe Creative Cloud
Achievements
Forbes 30 Under 30 Cincinnati, 01/01/24, Recognized for outstanding contributions to the industry.
Cincinnati Magazine Everything Old Is New Again, 01/01/24, Featured for business success in vintage retail.
Fox 19 Segment, 01/01/23, Highlighted as an emerging local business in Cincinnati.
Business Courier Cincinnati Inno Under 25 Local Entrepreneurs, 10/01/23, Recognized for entrepreneurial achievements.
KY Pitch Competition 2nd Place, 04/01/22, Awarded $7,000 for innovative business prop.
Timeline
Co-Business Owner
Peachy and Vintage Brick and Mortar
05.2022 - Current
Co-Owner
Online Retail Peachy and Vintage
01.2020 - Current
Office Assistant
Holland Associates LLC
03.2019 - 02.2021
Receptionist
Executive Studios Photography
06.2017 - 06.2018
Bachelor of Arts - Communications and Entrepreneurship
Northern Kentucky University
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Co-Business Owner at Peachy and Vintage Brick and MortarCo-Business Owner at Peachy and Vintage Brick and Mortar