Alexis Howard
Seaford,DE
Summary
Versatile business owner and devoted stay-at-home mother of two with a successful track record in entrepreneurial ventures. Proven ability to manage business operations effectively while maintaining a nurturing home environment. Skilled in strategic planning, budgeting, and team leadership. Adept at balancing the demands of business ownership with the responsibilities of motherhood. Seeking opportunities that value a dynamic professional with a unique blend of business acumen and family-centered dedication.
Overview
10
10
years of professional experience
Work History
Business Owner
Self-employeed
Seaford, DE
01.2012 - 12.2021
- Expanded market reach with targeted marketing campaigns and strategic partnerships.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Established strong customer relationships through excellent communication and attentive service.
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Mitigated business risks by working closely with staff members and assessing performance.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced operational risks while organizing data to forecast performance trends.
Volunteer
The Legacy Closet
Miami, FL
02.2012 - 03.2021
- Enhanced community engagement by organizing and leading outreach events.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
- Developed marketing materials for events, increasing public interest and attendance rates.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Assisted in grant writing endeavors to secure funding for vital organizational needs and expansion plans.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Conducted surveys among service recipients to gauge satisfaction levels and identify areas needing improvement or expansion efforts.
- Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms.
- Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Guided troubled individuals to tools and resources necessary for healing.
- Tutored at various competency levels to help people with reading, math and writing skills.
- Planted and maintained gardens to provide fresh produce for individuals in need.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Led group discussions and activities to meet different community needs.
- Educated young people about strategies for driving discussions and promoting social changes.
- Helped clients navigate social services system and access needed resources.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Coordinated with different service providers to meet clients' individual needs.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Assisted clients with obtaining housing, employment and support resources.
Education
High School Diploma -
University of Delaware
06.2031
High School Diploma -
AIU of Atlanta
Atlanta, GA04.2018
Skills
- Resources Allocation
- Customer Service
- Employee Training
- Quality Assurance
- Coaching and Mentoring
- Driven and Determined
- Strategic Decision-Making
- Entrepreneurial Personality
- Attention to Detail
- Customer Relations
- Negotiation and Persuasion
- New Business Development
- Business Marketing
- Team Collaboration and Leadership
- Public Speaking
- Sales Development
- Professional Networking
- Relationship Building
- Sales Strategics
- Social Media Marketing
- Team Leadership
- Public Relations
- Data Analysis
- Marketing Strategy
- E-commerce Management
- Brand Management
- Data Management
- Delegating Work
Timeline
Volunteer
The Legacy Closet
02.2012 - 03.2021
Business Owner
Self-employeed
01.2012 - 12.2021
High School Diploma -
University of Delaware
High School Diploma -
AIU of Atlanta